Excellent location and very nice stay on this hotel right on the beach front in Da Nang. The staff were lovely and welcoming always friendly and the housekeeping staff were exceptional. The room was very comfortable and spacious, great shower and comfortable bed. The breakfast which was included was varied and tasty especially the lovely lady who made scrambled eggs and the yogurts were the best! Shame we couldn’t use the pool as the weather wasn’t great but it looked a lovely area.

The gym was outdated and small so a bit of a negative for my husband who wanted to use it, he ended up going to the gym nearby. Otherwise nothing.

Everything went well 1) location 10 2) the room 10 3) professional friendly English understanding staff 10 4) VG breakfast 5) Beach straight across the road, beautiful clean beach . My Khe Beach 6) few streets away , many selections of restaurants, pharmacy , mini marts .. etc 7) room was cleaned well , in good modern condition 8) No shortage of taxi services waiting for you outside the hotel

Nothing

The staff in general was very nice and welcoming. They let us do late checkout too. Kudos to the very cute staff supervisor Phu Quang who was very welcoming and hospitable. The room was very spacious and was identical to what was shown in picture while booking. The view from room was sea view and was also amazing because it had a direct sunrise view from window.

A small feedback about the glasses of window. They can be made of soundproof quality so that outside noise can be minimized. It didn't affect as we are from India and for us that isn't truly noise but is equivalent to vibrancy or life. (Plus we were tired enough to sleep peacefully regardless) So this is essentially for future guests

Amazing location, beach is just in front of the hotel (very nice beach bar as well). Room was very comfy with good working air condition. Breakfast - quite good with vegetarian options. We get a free upgrade (seeview room) and it was a great surprise. Late check out time (12 am) which was perfect!

Hotel staff was very kind and even too much helpful (I really didn’t expect pressing the elevator buttons for me or opening the door every single time - it was definitely too much, I feel tired of being followed). Breakfast was being served very early (6-9 am). I’d prefer a little bit longer period of time like till 10 am.

The location is amazing. In front of the beach there is the My Khe Beach and China Sea. It's just the opposite of the hotel. The hotel staffs are very well mannered and humble. Tam and Hieu are the best and helped us to choose food and destinations based on our interest. We stayed in the hotel room 1203. It was totally a good stay.

The water got clogged sometimes in the basin. The breakfast menu should improve. Most of the items were pork based and since we don't eat pork (Muslim), it was difficult for us.

Good location, amazing view, the staff were nice, rooms are pretty clean.

There was mould everywhere, especially on the windowsills and door frames. There was also a musty smell in the air that might be coming from the mould. We had to change rooms because of the smell.

Breakfast was ok, nothing special we were a bit in hurry, nothing really impressed us. There was enough to feed yourself but could be more variations.

Room was cleaned every day, but there was quite much dust and garbage under the bed, unfortunately Ive got to look there when Ive dropped a bottle. Safe wasn’t working reliably.

The hotel was in a great location directly opposite a lovely beach with lots of bars and restaurants within walking distance. The staff were very friendly and very happy to help you with everything. The rooms are large and spacious. We have a seabird room which overlooked the pool. Just beautiful view.

The shower is in the bathtub and it floods the bathroom floor when you use it.

The scenery of the sea from my room was exceptional. The hotel is located at a spot which is convenient in many aspects - food, drinks, beachside relaxation, convenience store etc

There is water on the floor after having a shower. It flows along the sides of the bathtub to the floor.

The hotel location is over the road from the beach with beautiful views. Great service and rooms were serviced daily. A wide range of food for breakfast. All the staff did a great job from check in to check out. Can't fault anything about the Serene Beach hotel. Highly recommend