Everything went well 1) location 10 2) the room 10 3) professional friendly English understanding staff 10 4) VG breakfast 5) Beach straight across the road, beautiful clean beach . My Khe Beach 6) few streets away , many selections of restaurants, pharmacy , mini marts .. etc 7) room was cleaned well , in good modern condition 8) No shortage of taxi services waiting for you outside the hotel

Nothing

The staff in general was very nice and welcoming. They let us do late checkout too. Kudos to the very cute staff supervisor Phu Quang who was very welcoming and hospitable. The room was very spacious and was identical to what was shown in picture while booking. The view from room was sea view and was also amazing because it had a direct sunrise view from window.

A small feedback about the glasses of window. They can be made of soundproof quality so that outside noise can be minimized. It didn't affect as we are from India and for us that isn't truly noise but is equivalent to vibrancy or life. (Plus we were tired enough to sleep peacefully regardless) So this is essentially for future guests

Amazing location, beach is just in front of the hotel (very nice beach bar as well). Room was very comfy with good working air condition. Breakfast - quite good with vegetarian options. We get a free upgrade (seeview room) and it was a great surprise. Late check out time (12 am) which was perfect!

Hotel staff was very kind and even too much helpful (I really didn’t expect pressing the elevator buttons for me or opening the door every single time - it was definitely too much, I feel tired of being followed). Breakfast was being served very early (6-9 am). I’d prefer a little bit longer period of time like till 10 am.

The location is amazing. In front of the beach there is the My Khe Beach and China Sea. It's just the opposite of the hotel. The hotel staffs are very well mannered and humble. Tam and Hieu are the best and helped us to choose food and destinations based on our interest. We stayed in the hotel room 1203. It was totally a good stay.

The water got clogged sometimes in the basin. The breakfast menu should improve. Most of the items were pork based and since we don't eat pork (Muslim), it was difficult for us.

The hotel was in a great location directly opposite a lovely beach with lots of bars and restaurants within walking distance. The staff were very friendly and very happy to help you with everything. The rooms are large and spacious. We have a seabird room which overlooked the pool. Just beautiful view.

The shower is in the bathtub and it floods the bathroom floor when you use it.

The hotel location is over the road from the beach with beautiful views. Great service and rooms were serviced daily. A wide range of food for breakfast. All the staff did a great job from check in to check out. Can't fault anything about the Serene Beach hotel. Highly recommend

Our room was upgradet for a sea view room. Special Thanks to the staff. Very kind and helpful . The staff very friendly thanks Thuy Anh, Hien, Tram

Breakfast. Would be great to add avocado and salmon 😍

The hotel is front of the beaches and our room have sea view and that’s was great. Breakfast is good, staf are friendly and manager from reception was very helpful.

The room looks like old, very noise on the night from other rooms, not too many options on spa

Great location near the beach. Very friendly staff. Large clean and comfortable rooms. Nice rooftop pool. Reception Bao Kha, Kim Hien, Thao My and bellman Hung were very accommodating throughout our stay.

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Good location. In front of My An Beach and 10-min away by car to Han River and Golden Dragon bridge which is city centre. Staff is friendly, respond quickly to any requests. Room is big and clean

No soundproof, you can hear TV sound from other rooms if they turn it loud. Shower room is small, I hit my elbow to the handle several times while taking a shower. Plus, water in the shower is unstable. It run hot then cold then hot, weird. The safety box is broken twice and TV remote is out of battery on our 1st day, but staff fixed it quickly. Breakfast buffet should not be out of any food during serving time. No more “banh cuon”, which is my favorite, around 8am in my last day.