First, Hana is amazing! So kind and professional. She is absolutely delightful and will make your stay perfect. The owners are so lucky to have such a star working for them. Thank you Hana, I will always remember you. Best room I’ve had so far in Vietnam (#703). Awesome views, spotlessly clean, nice firm & comfy bed, awesome AC (AND portable room fan!) consistent, strong wifi, great location. I only wish I could have stayed a week longer! HIGHLY recommended! Nam Long Plus hotel is the place to stay in Dong Hoi!

Bathroom was a bit dark, especially when trying to shower in the evenings. Another light would have been nice. But not a major issue. Quite a bit of continuous noise from the overhead room. Banging, dragging of chairs, things suddenly dropping. Interrupted my sleep at times & needed earplugs.

Stayed end of March. Lady at reception was so helpful and speaks English very well. Family run I think. She even booked our train tickets for us after we had trouble finding seats online. She was always happy to answer our questions and you can tell they care about their customers. Huge rooms, very light and airy, views in two directions. Everything worked fine. There was a big desk which doubled as a dinner table for our Grab food delivery. Small rooftop area you could access via the lift also. We didn't realise it was there at first. Perfect location for day tours to Phong Nha or DMZ etc. There is a list of things to do in the area. Remember to check out the big history museum in Dong Hoi, very interesting place.

Tv sticks out a bit from the corner of the wall, so need to be careful not to hit your head when using the luggage rack.

My room was huge and clean. It was located on a high floor (there's an elevator) as I requested and had several large windows. Before my arrival, I had asked for their help with booking me a tour of the caves and it turned out great! You can order a tasty breakfast from the menu in advance or just go downstairs in the morning and they will prepare it for you. There was a place for me to refill my water bottle, and also a couple of small bottles are placed in the room each day of your stay. Recommended!

Nothing

The welcome, very clean room and bathroom very spacious with nice vue, super comfortable bed and mattress, very nice staff, special thanks to Ha(Hana) who speak very good english and gave me the right informations, always smiling and friendly, she took me to the local bus to Phong Nha in the morning 👍. Thank you to the owner wife for the welcome, always offering you a cup of tea or coffee. I highly recommend it. 🙏👍🙏

Very large room. AC ok. Beds comfy enough. Staff friendly. Located well for historic church short walk away with a great cafe also nearby. Can organise a tour with them. Can take card payment!

No hot/cold water dispenser. Shower ran out of hot water fast, no relaxing showers. We had a maid knock on our door at 8.55am to clean the room and we were in bed, this is too early when people are on holiday.

We had a fantastic stay and wished we had been able to stay longer. Dong Hoi is a fantastic place with loads to explore and it's not yet nearly as touristy as many towns. The hotel was great - we arrived early and they let us check in (without an extra charge) and were extremely helpful. The manager even took my husband on her moped to help him find a bag he needed to buy to save him getting a Grab. Would highly recommend and hope to return one day!

This is a substantial property, fraying a bit at the edges but well maintained. Run by a very friendly family of whom some speak good English. Decent breakfast choice in the morning, freshly prepared. Large room with comfy beds - large double and a single. Good sized bathroom with bath, with shower and shower curtain. Room cleaned and made up with bottles of water and new towels, daily. Reliable wifi. Efficient air con and fan. Close to a couple of restaurants and a walking street area. A litle way out of the geographic centre of the town, although we never got the impression there was an actual centre at all to Dong Hoi. Quiet. The family arranged a great cave tour with a good local company and a no fuss, no scam taxi transfer to the airport. Good value for money.

Nothing

Very clean, spacious and nice room. Best host ever where they treated us like a family and we had a couple of drinks together. They helped us to arrange transport back to Danang, sent us to the pickup place as there was a heavy downpour, waited with us and chatted with us. Really genuine and nice family business, I cannot recommend it enough. Phong Nha cave packages are available here as well where they will pick you from the hotel. A must stay in Dong Hoi and we will definitely revisit them.

Nothing, everything is perfect

The balcony was excellent, the bed comfortable and room freshened daily. Good WiFi and helpful owner to assist with cave trip. And cheap and quick laundry service

No elevator so tiring walk up but get the good views for the effort. I couldn't get the TV to turn on but that might have been flat batteries in remote.

It was a charming hotel in the center of Dong Hoi. The bathroom was very clean and the bedroom too. Staff was very friendly and cared for me. The arranged pickup for me worked out perfect and I organized a tour to Phong Na Nationalpark with them. I would definitely stay there again.