Ben Thanh Boutique Hotel is a wonderful little place! In a great neighbourhood, tucked away in a quiet smaller street, with a laundry just a few doors away, vegetarian/vegan restaurant close by, Rau Oi, corner coffee shops and more! The staff are very friendly and so helpful, I arrived without VND and they helped me with my Grab fare until the next day. So kind and considerate. A very spacious and comfortable room, great value for money, I would highly recommend staying here if you are looking for something more intimate than a big hotel. Thank you for a wonderful stay!

Nothing!

Comfortable room and bed but very small bathroom. Good location, plenty of cafes and restaurants nearby. It’s great value for money overall, has all the essentials so you can overlook the minor faults for a short stay.

Tried to charge additional fee for paying by card which wasn’t mentioned on booking which feels underhand. Staff either don’t speak much English or don’t want to, either way it’s hard work to make conversation and get help beyond basics. View onto someone’s outdoor terrace so needed to keep curtains closed and therefore room dark. Didn’t have breakfast so can’t comment here.

Everything about the hotel was wonderful! The lobby, hallways, elevator, and rooms were always well-maintained and clean during our stay. The first thing I noticed was the beautiful Vietnamese decor and in each part of the hotel and our room had lovely furniture that we loved using during the stay. The room was also very spacious with a king sized bed and a walkout patio with a great view. Staff were very friendly and quickly accommodated us if we had any requests. Wifi service and air-conditioning was very fast and always functioning without any interruptions. The check in and check out process was very streamlined and efficient with friendly front-desk staff that assisted. The hotel location is also very convenient, located within a 10 minute walk to Ben Thanh Market, Nguyen Hue Walking Street, BiTexco Building, and many downtown tourist attractions and restaurants (also street food stand comes to the front of the hotel everyday - see picture!). This made it easy for us to go in and out throughout the day. Overall, loved the experience I had staying at the hotel and would recommend to family and friends if they visit Ho Chi Minh City.

Everything met and exceeded my expectations! Wonderful location, rooms, and staff.

Styling/decoration of the hotel and room was nice with loads of character, though a bit worn - peeling wallpaper (maybe part of the charm)?

Breakfast was a bit disappointing - we ended up having cornflakes with milk and banana and a tub of yoghurt.. Coffee was very ordinary. We asked for juice on the first day, which was very nice. But for the second day the girl at the reception said it was an extra charge. Gave us some watermelon the second day. It would be easy to make breakfast more enjoyable with a muesli option and a platter of fresh fruit. .Had to request additional towels and cups as we had 3 adults (parents, plus 19yr old daughter) in our group. Pointed out no hot water and this was fixed/turned on.Shower had low flow and tended to flood the room. Some sort of privacy curtains (for light) would be nice - as the view is across a small street into rooms of adjacent hotels.

the location is near to Ben Thanh market and halal street food (just 300 m or so, so I can go by walk to some halal restaurant), and sample some delicious halal Vietnamese food such as pho ga, pho bo, spring rolls etc. To go to some tourist attraction is also easy, by online taxi or walk! It is a good choice for us whom the main goal is to enjoy the HCMC and not to splurge on our budget to stay at a 5-star hotel.

Limited choice for breakfast, if you are a muslim traveler. But you still can substitute it by walk and find halal restaurants in halal street food, HCMC.

Cozy but very small room, had everything in it

Dark decor colours & small room

The owner, Olivia, was charming, friendly, and helpful. The hotel is a nice size - about 20 rooms, I believe. It is very well located to central Ho Chi Minh City and walking distance to the central market and the art museum, restaurants, as well as a city centre mall. It was an easy pick up location for any organized tours. I would absolutely return and recommend! Good value for the room rates.

everything. The accommodations, the service, the wonderful staff, and the location. And the mattress is great too!

The hotel's convenient location and cozy rooms make it an ideal choice for couples or those sharing a room. Our host, Olivia, demonstrated exceptional helpfulness by providing valuable guidance for our trip and promptly arranging a tour within a short timeframe. I would consider staying at the same hotel again during future visits to Ho Chi Minh City.

The accommodations are somewhat compact, and there is a fee associated with early check-in.

The staff was very friendly. The location is in a quiet street and attractions in the city are easy to reach. Room was comfortable and clean with fridge and waterkettle and safety box

The ceiling ventilator was out of order and some parts the wallpaper was falling off and the lampshades were not fixed correctly. (Suite 201) but for us did not affect our stay we would return again anytime.