The hotel is tucked into a side street which is accessible via a main road. The street itself is clean and guests can check out a mini bar, a cafe, and a newly-opened Bep Me In restaurant just a few steps away from the hotel. The road is wide enough for cars to pass through but it's a quiet neighborhood---perfect for vacationing families. There are 2 convenience stores and a lot of eateries within walking distance so you have everything you need. You can also walk to Ben Thanh Market and Saigon Centre from this location. The hotel is clean and modest, looks fairly new, and has all your basic amenities. The staff is courteous and friendly, and the family room we booked was spacious. Fresh towels were supplied every day.

If you pre-booked the hotel, it's best to pay in cash. They charge you a 3% fee for using your credit card which is customary in Ho Chi Minh City. The lock to the bathroom door at Rm. 301 was broken. Breakfast was made ala carte but you only have 5 options which isn't a big deal if you're only staying for a few days.

The STAFF were exceptionally pleasant and helpful. Always with a smile. (Especially the night staff 😊) The location is perfect for city centre location.

(Unknowingly) I booked the hotel right on the Vietnamese Independence Day/week, therefore the prices were very high, for a basic room (without a window to the outside). But then, ALL hotels had high prices at that time. Breakfast is limited to just fried noodles. I wish the hotel wouldn't advertise it as "Breakfast Included". It is not entirely correct. But there are plenty of food places around the hotel, so, I was not too disappointed 😊 Having said that, Overall, my stay was very pleasant 😁😁👍👍👍

We had a very nice stay at the Piano hotel. The room was very clean and had everything we needed with a nice and big shower. We arrived around 5 am, and we could not check into our room yet. However, our host was already there to let us store our luggage so that we could go into the city without any bags until we could check-in. Our host and hostess were very kind and a great help to us. They arranged a bus and taxi to our next location and even let us use a shower even though we had already checked out that morning. It is also located quite close to a number of sightseeing locations which was very convenient. We definitely enjoyed our stay here.

The hotel is located in the center of the city but very quiet and less crowded. There are convenience store, food shops and restaurants nearby. Compared to those located in Bui Vien street, I highly recommend the hotel for the perfect location, spacious room and well-equiped facility. My family was happy to stay here for two nights

The pillow is quite big and little hard for sleeping. The soundproof of the bathroom is not good, make noise outside.

The staff are very friendly, polite and helpful. I have stayed at this hotel several times and it has always been enjoyable and the staff are always there to help. On this trip, my luggage was badly damaged and they provided with strong tape to repair it till I return home. It is a small hotel but you can get international television channels which is great. Overall excellent value and the staff makes a big difference.

Nothing really.

Banh Mi sandwich was DELICIOUS! They also made their yoghurt in house and it's so yummy. Hotel was close to restaurants (local and western), 24 hour convenient store and very good cafes. It's very easy to order Grab. The staffs (Pitely, another lady and the manager) were excellent and so helpful. Room was very clean (bed/bathroom/floor) and our room even had Netflix. Amazing stay we had and definitely will stay there again on our next visit.

Nothing

We just stayed one day at the hotel. The location is good, there are a lot of restaurants around, it takes 15-20 minutes to walk to the centre, and the pub street is 10 minutes away. The staff was friendly, they even offered us to take a shower after we checked out, that was super nice in the hot weather.

The room was quite small with a small window, but for one day it was fine. Not sure if the fridge was working properly

People are pleasant, friendly and helpful. Small hotel with basic facilities. Breakfast is simple and you choose your options from a menu. Room is clean, comfortable and have some international TV channels which is great. Wifi is acceptable. Very good value. Best to pay cash to avoid additional charges for credit card. There are places to eat around the hotel and a convenience store.

Nothing much to not like. Road outside the hotel is quite narrow. Need to take care.

The room was very modern, clean and tidy. The staff were lovely and couldn’t do enough for us.

Our room was in the centre of the hotel and it was TINY. It didn’t bother us too much. We had 2 large suitcases which was difficult but honestly the room was perfect other than that. Also the one lady on reception was very salesy, always complimenting when she would try to sell, then very grumpy around breakfast etc. we got the ‘fake nice’ impression haha…

Brand new or newly-renovated, this little hotel is spotlessly clean, large, bright, and comfortable. The location is excellent - very central and close to everything but in a small quiet street. Lots of great food, coffee, and shopping of all kinds and price ranges on the street and around the corner.

can't think of anything other than the breakfast seems overpriced. But there were so many options in the area that I did not need the hotel breakfast.