Exceptional location, central to all major city atractions. Also central for tours outside the city. Breakfast was a feature of our day... plenty to eat and good choices. A good start to or usually busy day. Staff in all positions were ffiendly, attentive and helpful. We will definitely use this hotel when we return to Ho Chi Minh City.

An exercise area would have been useful. I understans that the fitness centre and spa were closed some time ago and have mot yet re-opened. However, we managed to do basic exercises in our room.

location

afther 11 days there, 1 time 3, second 4 and 3 rd 5 days I didnt have even room upgrade, room was even worst then first two times. they also charged 500.000 vnd for late check out. ao not so much sense about buisness. I didnr just sleep I also spend money on room servis and swimming pool bar. i am shure that i was the best guest there. But looks like they dont think so kuch and dont care at all. Also I still waiting for company red invoice. i like this place but hotel doesnt mean nothing without showing to the guest that you care. it means small things, room upgrade, something complimantary, but I didnt see nothing of this there. Hope they will learn about hospitality for next time.

Hotel location was great. Easy to reach from the airport via a short cab ride. There's a convenience store right next to the hotel. Breakfast was good, plenty of options. The rooms were clean and for a night of sleeping it was good. Staff was polite and spoke English. Value for money = super.

The hotel has been there awhile, so if you are expecting pristine rooms then look elsewhere.

Location is good. Ben Thanh market is right beside, many food choices within walking distance, and a convenience store right beside it. The gym is decent too, much better than the other smaller hotels that I previously stayed in. Nice and clean place, at a decent price. Not the best value for money but if one is willing to pay slightly more, the stay is indeed more comfortable. Had stayed in many many value for money smaller hotels in HCMC and the comfort is definitely lacking when we compared to this hotel.

The breakfast variety is ok, but could be much better.

Staff pleasant and helpful, though some small mix up for my account all good though as staff learning again so best to be patient and pleasant. Staff go out of their way to help you and make sure you are comfortable. I will be back in June

Little noisy with all the road works happening outside so constant banging noise through the day. Which this is out of the hotel's hands. At the breakfast bar need to try and ensure that food is at least warm...the bacon and pork sausages were cold. Not much in choice in fruit for a place like Vietnam think have a little more variety.

Location is perfect the hotel is next door to the market, near restaurants, shopping and everything you may need.

The hotel needs to invest some money the bathroom towels are old and should be used as cleaning rags. The service though staff excellent the drinks were not available ( simple things like Gin) and turn around was very slow. Should have all the basics up by the pool Whishky, Gin & Vodka etc if offering this service. Put us off eating at the hotel so we went and found other venues.

I did not eat buffet breakfast, ate only one breakfast at Bistro, I ordered pancake, the pancake was well made but it was served only with honey but without butter or cream. I had several meals at the Bistro and the food was generally good. I like the cosy atmosphere in the Bistro.

My friends who went with me were housed on a different floor. And had a room without view. They were a bit disappointed.

We were disappointed the dining room was not open for lunch or dinner but we do understand it is basically due to Covid. We did dine in The Bistro most nights and the staff were excellent and meals were very good. The concierge was very helpful on several occasions.

no complaints, very happy with everything and lived up to the previous time we stayed with you.

Good location. Next to a convenience store that opens 24 hour. Near to Ben Thanh Market, Saigon Sq and Takashimaya. A 3-4 star hotel. Nothing much to complaint about. Staff are polite and friendly.

Can see that the hotel has aged. But it is well maintained. Nothing that I don't like.

Nice hotel, great location, comfortable rooms, very rich breakfast and friendly staff. They were helpful and went out of there way to help us with every request. We had to check out early for a morning flight so they provided us a "take away breakfast"

Air-conditioning in the gym was unnoticeable... other than that it was a really good hotel.