Very helpful staff. They ensured the stay was comfortable. Special mention of the Chef who made sure our dietary restrictions (Vegan) were met for all three days. Breakfast was good and the meals were well made and presented. The rooms are clean.

Air conditioning is a bit of a let down. The rooms are huge and the AC doesnt seem to do its bit.

Lovely resort with excellent management and staff. All our requests were attended to promptly. Pool is clean and cool. Food is good. Our 2 bdrm villa was good size and own pool which was amazing . Enough space to sit outside even in rainy weather. Staff friendly and always happy to help. Loved fresh fruit basket delivered fresh each day and good night folktales and chocolates.

Limited local food choices at dinner. Slippery floors considering we were there in wet season and also bathroom without screens- have to be careful . No mosquito netting over beds downstairs

The resort provided an exceptional experience. The cleanliness was impeccable, and the staff's hospitality made us feel truly at home. The accommodations exceeded our expectations, offering spacious and well-appointed rooms. Complimentary amenities such as fresh fruits, coffee, and tea were provided daily, along with reusable water bottles for eco-friendly hydration. The organized dinners we attended were delightful culinary experiences. Overall, our stay was remarkable, and we look forward to returning and reconnecting with the wonderful people! Thank you for your exceptional service. We appreciate your attention to detail and commitment to guest satisfaction. Cảm ơn! Best regards, Leo

The only aspect that we found less than satisfactory was the occasional sound transmission between connecting rooms, which could be disruptive if the neighboring guests were particularly boisterous.o

The property's location is absolutely adjacent to the beach. We could have direct access to the beach and enjoy the sea. Everything in the property is just perfect and selected very thoughtfully and tastefully. The restaurant has a lovely collection of cocktails/wines and a wide range of dishes to select from. The staff is very courteous and friendly, and they assisted us in every way, from traveling from the Airport to checking out. We enjoyed every moment of our stay here and would recommend this resort to everyone who wants to visit Vietnam. We will surely look forward to visiting it again.

NA

We got a villa on the beach, so we loved being able to walk right out of our villa onto the sand, and lay down right next to the water. The hotel offers what they call a "virtual butler" which was a super effective way to get food & drinks delivered right on the beach. The passion fruit smoothie & Vietnamese coffee were our favorites! Overall, the service & facilities were terrific. The hotel provides a reusable water bottle for guests to keep, and a water refill station. We got a couple of massages, which were good as well. The beach is quite secluded, and therefore quiet, which wasn't a big factor for us originally but after visiting some of the more touristy, and overdeveloped areas of the island, it was lovely to wind down at the hotel.

The restaurant menu could offer a larger variety of local items. A lot of the dishes were international so we ended up eating at local eateries instead. The bed was also extremely hard, to the point that we had a hard time falling asleep the first two nights.

Private beach. Breakfast was excellent. Poolside service. Extra activities (canoe, paddleboard, etc). Some other restaurants nearby. The beachfront villa exceeded our expectations. Family friendly. Good range of meals at the restaurant. Beautiful surroundings. The list goes on. I would definately return.

Although the food was fantastic quality and taste, I found all meals small. If the meals were a little larger the price would be justified. A nearby restaurant prepared an identical dish 30% cheaper and it was larger. Some rubbish on the beach but barely noticable.

Great place with beautiful beach and large pool. Outstanding level of services provided by all the very helpful and super polite and friendly staff. Water sports equipment available. Superb breakfast and restaurant choice, mixed from typical European and local dishes. Always plenty of fresh fruit. Cold water from the water station available 24/7. The response of reception when ordering taxi was quick and 100% ok. Amazing spa/gym/treatment area.

One side of the bed in apartment 202 was a bit creaky, but no major thing. Also you could hear noise from the connected apartment in the bungalow sometimes, but again, nothing serious. The pool area closed after sunset because of security reasons - ok, rules are rules. The signs helping to find the place when leaving the main road were a bit lacking, too.

Chen Sea Resort and Spa is an ideal tropical beach resort for rest and relaxation. It is small enough for you to get excellent service from the friendly staff, but big enough to provide outstanding facilities - restaurant, bar, pool, spa, gym, etc. The villas are spacious with comfortable beds, toilet with bidet, and environmentally-friendly toiletries. The airconditioned room comes with free coffee, tea, and access to a covered terrace with tub. The superb breakfast buffet menu is changed every day. The drinks at happy hour do not disappoint. The well-manicured lawns and beach are kept immaculately clean, as well as your villa. I liked that the staff would offer frozen face towels and cucumber slices on hot days. We even got free ice cream. The manager, who went around every day getting feedback from guests, is doing a terrific job.

Just one thing - the tub in the terrace did not work, so our son could not use it.

Exceptional stay! The villa's staff went above and beyond, ensuring our comfort throughout. From the well-maintained facilities to the delicious breakfast spread, every aspect exceeded our expectations. Incredible value for money considering the level of cleanliness and comfort provided. Highly recommended for a memorable getaway with family and friends.

The living room in the villa was missing comfortable furnitures, looked pretty empty compared to the big size

Spacious rooms, private beach, very good breakfast options. The whole property is well built with special emphasis on sustainability such as reuse of water bottles, no use of plastics. The restaurant on-site although a bit pricey but the delicious dishes are well worth. The sunset view from the beach and the pool is not to be missed.

Although I stayed 4 nights there and the rooms were empty, I was still asked to pay for 30% tariff for a late check-out ( 4 pm instead of 12 o clock). Even I explained that I am doing the late check-out so that my 1.5 year old son can take his afternoon nap before catching the long flight from Phu Quoc to Seoul but the property decided to leverage this situation.