Really great, clean beach and pool area. Bedrooms are comfortable and cleaned daily. Air con is to die for. Seafood bbq is great! The food is ok in the restaurant but we didn’t want to eat there every night. Free busses are fab. Breakfast is really good too!

Empty condom wrappers next to the bed - I pulled out the bedside table for cleaning staff to tidy up however they did not notice and I had to complain. (I’m heavily pregnant so would be wasted on us!) Staff explained to us they get their wages deducted if they do not smile at guests or do not act perfectly. This didn’t sit right with us. Need more access to water as no mini mart.

You certainly won't find any 5-star beach resorts in Australia for anything close to the price you pay for the luxury at Vinpearl Resort. We traveled during the off-season and it actually felt like there were more staff members than guests, which made us feel even more special. The free transport to and from the airport and also to the other Vin attractions in the area was definitely handy and cost effective. The included breakfast buffet was one of the best we have experienced anywhere in the world. They also offer lunch and dinner buffets which are included in some booking packages but not in the option we booked. However, for a very reasonable price you can pay to dine at the buffet. We had one dinner there and the selection was amazing, including a few impressive fresh seafood barbecue options and some of the best roast beef I have ever tasted. The only downside of the paid buffet is that no drinks are included other than water, not even soft drinks. The beach is the best we found in Vietnam and had almost nobody using using it during the time we were there (March), and the pool is the largest we have even seen and perfectly maintained. This is real luxury at a bargain price.

As mentioned above, the buffet should include at least soft drinks or juices. The only other issue we had is the lack of places to buy water at the Resort. They give you 2 small bottles per day but after spending time at the beach of pool you really want more water. The price of accommodation was fantastic value but the price for soft drinks was four times the price you pay at any other store, and even more expensive than inside the nearby theme parks.

We loved our stay here, everything was excellent. The staff were the highlight, everyone was very friendly and nice, they went above and beyond to make our stay as pleasant as possible, we wish we could remember everyone's names but just to name a few Truc Anh (front staff), Huynh Nhu (Taras restaurant) and Nguyen Hanh (Bell staff). The breakfast buffet was added bonus, with good choices and super delicious.

There are only 2 main restaurants on sites, Delight (buffet) and Taras (a la carte - great Vietnamese menu though). The price is on the expensive side. However you can take the shuttle bus to Grandworld which has many restaurants to try. There was also a mixed up with our final bill, we were asked to pay instead of using our room credit, which wasn't the best way to end the trip but it was sorted out at the end.

The beach and pool is beautiful and clean. You can just stay all day in the hotel and enjoy the beach. The rooms are big and clean.

Everything is too expensive. They charge money for whatever you want, even for a small water. Unless you have a full-board, food price is 2-3 times more expensive than restaurants around. Compared to other 5 star hotels that I have stayed around the world, charging even for water is not common. The prices make the beautiful beach less enjoyable as you cant enjoy to eat and drink in the hotel and need to go out for restaurants all the time.

The property is huge, very nice pool, clean beach. The rooms are new and good size, we added an extra bed - it was a bit tight but ok overall. The breakfast is diverse and many choices to splash yourself with. I would recommend to maybe rotate some stations to add even more diversity for example with various Vietnamese dishes each day. The ban mi station does not need to be manned so maybe can add another station for Vietnamese pancakes or rolls. A Christmas party with the manager and all on Saturday evening a very very nice! However just a small point - we only know about it returning y the hotel on the day 1h before - had we returned later we would have missed! A bit of a pity as it was well organised and nice … so maybe next time a note in the room the day before? Could make a nice difference and make sure people are ready and informed

The staff at the reception (and on general in the hotel) does not speak English! At this level is quite unacceptable to have 2 words conversations …. It was difficult to get information, ask questions everything was a pain. Moreover the staff is not particularly helpful either! More training and stricter enforcement of rules that are expected should be applied. For example I spent 1min explaining we had another booking to another hotel the next day and wanted to coordinate with the other hotel. I had to look myself on google to find the phone of the hotel, hand over my phone to the reception staff and use roaming to call a hotel nearby… a bit unacceptable for a 5star hotel service…

The buffet breakfast had lots of variety. The Vietnamese iced coffee was the best I’ve had all trip. Staff were very polite and accommodating as expected. The pool was amazing and clean and location of the beach just next to the pool was fantastic. The kids had an absolutely fantastic experience! This was our third time staying at Vinpearl Resort & Spa, will definitely be retuning.

The only issue we had was with the bar fridge inside the room. It wasn’t even the slightest bit cold so wasn’t very useful.

The hotel itself is gorgeous and the staff were nice. They have a free shuttle to vinpearl safari, vinpearl grandworld and vinpearl amusement park (basically all properties owned by them). It does have a nice pool and the private beach is nice and clean.

It was located away from activities not owned by the hotel. Majority costed more than one million per activity. I believe this to be a tourist trap.

i have traveled with two little ones and my granny (+80) so the pool had kids section and also life jackets for both kids and adults for free. Beach was only few steps away and there were several showers both indoors and outdoors to wash all the sand away. Breakfast was superb, as for dinner it did not quite meet our expectations. Tickets for safari and parks were discounted at the hotel. Transportations were excellent, were free and also had wifi.

Clean, private beach, teasty breakfast, spacious room, friendly staff. There are also free buses to Grand World or Duong Dong from the hotel.

9 out of 10 only because sometimes it was difficult to communicate in English with reception staff (Basic issues like arranging Airport transport). Nevertheless, everyone was nice and try to be helpful.

Amazing staff and facilities, breakfast was really good with alot of variety. The free airport shuttle provided was like made for a movie star. Room was spacious, very clean. We had interconnecting room without extra charge. The pool was great and you also have access to the beach as well. Free shuttle buses was also provided to the other attractions

Buffet dinner was quite expensive so we only ate there for 1 night. Location of hotel was perfect to the other big attractions like Vin Safari and VinWonders, however pretty far from the central town if you wanted to go there. But we didn't end up going into town as we went to GrandWorld for night market instead