Quest Docklands

It was a great location for our needs, as easy to access the freeway without having to drive through the city and also within the free tram area with a tram stop close by. We arrived in the morning and were able to store our bags prior to check-in and they were accommodating when I asked to extend check out by an hour so I could return after attending parkrun to shower before checking out. I also like that we booked a 2 bedroom apt but actually got two adjoining rooms which was great with our teenage children and also meant we had two bathrooms as well.

There wasn't many car parking spots and you had to pay extra to park.

The Quest Serviced Apartments are conveniently located next to Marvel Stadium and Southern Cross Station. The main entry is on Bourke Street, but you can access Marvel Stadium from Level 4. The room was large and basic. The staff were friendly upon check-in and check out.

The fan in the bathroom did not work, so it was like a steam sauna every time we had a shower. A cupboard door came off its hinges! The room rate was bumped up significantly for the Grand Prix Weekend. There is apparently parking available, but it's not advertised.

The welcome from the staff and their assistance throughout our 6 day stay. was exceptional. all the facilities we needed were in place, roomy, with large patio for fresh air. Access to food shops was within 20 metres, and the tram stop - being Melbourne a free tram - was about 50 metres away. Will look for Quest Apartments at other cities in future. We had daily room service available, but apart from fresh linen etc declined that.

Some hotels now have an automatic coffee machine. - capsule type. One would have been appreciated.

Spacious 2 bedroom apartment, with a balcony that had a nice outlook. The apartment had 2 bathrooms and the kitchen had everything you need with a good size fridge. Direct access to Marvel Stadium is a bonus and would be great if attending an event. Easy walking distance to Docklands restaurants & shopping. Parking on-site for an additional $40 (although tight for large cars). The front desk staff were excellent to deal with. I called in advance to organise an accessible room with walk-in shower, and they were happy to accommodate. I also requested a nice view and late checkout and was granted both. We would definitely stay again.

A coffee pod machine would be a great addition. A staff member quite abruptly knocked on our door at 10.30am and very firmly asked why we hadn't checked out. I explained we had pre-arranged a late check-out time of 11am and they just turned and walked away, without any apology. That was a shame because all other staff had been wonderful to deal with.

Location was really good for us. Close enough to walk to the ice rink (we were in town to watch the ice hockey finals). Plenty of places to eat / drink nearby. Coffee shop and convenience store a few doors down. 2br apartment was spacious enough for our group of 3 adults. Ensuite + bathroom was very convenient. Staff really friendly.

A bit noisy at times (downstairs guests were rowdy late one night, including at least 6 people on the balcony with music playing, but it didn't last long). Bed was a bit firm for me. No extra blanket (I''m a cold sleeper).

We stayed in a one bed apartment which was reasonably spacious for two. The bed was comfortable,bathroom a good size and although we didn't use kitchen facilities it was all clean and sufficient equipment provided to eat in. We appreciated the location with coffee, bars, restaurant options within an easy walk/a basic supermarket close by/excellent tram connections into city and nearby suburbs - and the ability to walk to Spencer St station (airport shuttle) just 10 mins, and an easy 20 minute stroll into the city/Federation Square/Southbank with early morning walks around Docklands. We would certainly stay here again for the sheer convenience.

Bottom sheet had stains as did one pillowcase - and we prefer daily towel/rubbish bin service. Our towels were changed during week but not over weekend.

Customer service lady “Saila” that attended to me was very professional and of great assistance in ensuring I got a car park as soon as it became available and provided me with important suggestions on the goings on around the city. Close proximity to the southern cross from the back door was also a huge plus for me. In general, I’d always pick Quest anytime im in Melbourne.

I’ll have to keep checking to see what I didn’t like.

Location was quiet and tranquil, away from the hustle and bustle of the city but still within the free tram zone which is very convenient. There is also a big mall with Woolworths nearby for grocery and retail shopping. The condition of the property is slightly old but otherwise still very comfortable for our family of 2 adults and 2 young children. Overall it was a pleasant stay.

Parking spaces are limited but thankfully still available during our stay. Gym was a walk from the main building which can be quite dreary during winter and the gym key card provided wasn't working.

The size and comfort of the apartment was terrific. It was lovely to have 2 bathrooms and the beds were comfortable. It was great to have a oven, microwave and large fridge. I loved the fact we were next to Marvel Stadium and Southern Cross Station. Had a great balcony just couldn't use it because of the weather.

The pillows were horrible, I got a sore neck. Also, it would be good to provide people staying there with some information about restaurants/cafes in the area. We walked out the front on our first morning, to find a cafe for breakfast - we walked for an hour and found nothing. If we knew to walk out the back door we would have found something in the first 10 minutes.

We like to location of the property to explore the Docklands and to get to the passport office. Good sized room. Amy from housekeeping on level 5 was super helpful, offering to help us move our luggage to our room as she saw my young son struggling.

the desk chair was falling apart and if sitting in it, we got covered in the broken material peeling of it. The office staff watched my son and I struggling with our bags at the front door and just watched us. would have been great to have a hand to hold the door for us.