NH Ciudad de Santiago

Nice location, nice, large and comfortable rooms, amazing staff. Definitely, a place to be seriously considered for your stay in Providencia.

I had been in that same hotel in early 2006. Back then, that was an amazing hotel, provided with anything you may expect to find in a upper mid-range accommodation venue. Yet those days are long gone and the hotel appears somehow spoilt in various aspects. Arguably the most striking aspect in this regard is that it had not cable TV and no digital channels - somehow astonishingly.

My 3 sister and I love the big room, A/C, clean place. We choose optional for breakfast, and I did eat on our last day of stay, and was delicious, a lot of variety. Very good location, right down behind the hotel have a place with some good restaurants for a nice dinner or drink like Dulce Pimenta and not far from Castillo Foresta also a good option for dinner. The gentleman at the front desk was nice, respectful, always got back with a clean and organized room after a long day. Thank you!

I requested the Front desk to book a Taxi for the day April 19th to go to Valparaiso for $200.000. When I checked my credit card statement , it was charged $252.05. I am shocked to note that how come $52.05 has been charged more than the stated amount. I have to ask my credit card Company to do something for this purpose. The Taxi was Redelco Taxi Official A. In case Booking.com can send this message to the Hotel , I will appreciate. Neelam Goel

What a great place to stay. Our room was better than e we expected and we were able to walk to Bella Vista neighborhood in just ten minutes. And right around the corner was a delicious restaurant named Dulce Pimiento. That’s a definite place to have a meal and drink! Lastly, say hi to Francesca at the front desk. She went out of her way to help us feel welcome and comfortable.

I don’t know what I might have wanted that wasn’t provided.

The hotel is really nice and at a good location, but not in the middle of Providence. The staff was always really nice.

There was a construction going on, and they didn’t tell us before hand, only when we got there. The first day or two or stay was horrible, a lot of noise every day. Bit then, they changed us to a different room that had no noise, so the rest was really great.

room was good, spacious, location was good, breakfast was good.

It was a bit noisy during the day as they were doing some works, it was fine at night. There was no tea/coffee in the room when I arrived but I only had to ask and they provided it.

Hotel was within walking distance to some of the major attractions in the city. Quite a few restaurants within walking distance as well. The bedroom was big and there was also an adjoining living room with a mini bar. The bathroom was also spacious. Breakfast was good enough to start the day. Staff were very helpful and spoke very good English.

Modern hotel, very clean and well maintained. Comfortable and spacious room. Staff were welcoming, friendly and helpful. Location is perfect/safe area. Breakfast was excellent and incredibly varied. Room service delivered hot and tasty food.

The room did not have facial tissues.

It was very clean and the staff was really nice, good breakfast

They where under renovation so there didn't have like a lobby or a place to chill, also the sauna was close due the pandemic.... two years later.

Very good location - nice facility - restaurant for breakfast, snacks and dinner - nice wines and drinks - staff extremely friendly, competent and helpful! Equipment/furniture a bit aged, but clean and useful.