Grand Hotel des Bains

Great and fabulous

All was fine. The only thing bothers me the most, some guests in the hotel were very noisy. I think the hotel needs to write the rules on the walls of the hotel every where. The elderly come very often to the hotel, so they fall asleep with TV on. They speak very loud, in the spa and sauna you need to remind them too. Younger behaved very well and respectfull on the contrary most of the time, it is the eldest guests who behaved disrespectful unfortunately specially making noise at nights after 11. Try to have a room not to have a neighbor with TV on the whole night , even the receptionist could not wake him up and the hotel was full they couldn’t change my room.

The hotel and grounds were stunning, the baths a great bonus, the staff super helpful and friendly and the food was great quality and choice both at breakfast and dinner

The food whilst lovely was buffet style and so for me as someone who does not eat a lot an alternative menu would have been appreciated given that the meals were expensive and I simply didn’t eat enough to get good value for money Whilst there was free parking available it was limited - we had to park on the adjacent car park which whilst was assured it was secure we felt a little uncomfortable about as we had a lot of expensive wine and gifts in the car from our travels

Everything was great. The Hotel is very well kept. The room was very clean. The coffee machine was super efficient. There was a mosquito net on the window. The room facing the garden was quiet. The bed was super comfortable. The room had a safe, a fridge and a brand new bathroom. The shower gel smelled lovely. Access to the baths from check in until the end of the check out day. Many options in the water. Jacuzzi. Water jets. Water fountains. Underwater music sessions. Quiet relaxing rooms. Saunas. Hammam. Cold plunge pool. Bar accessible from the pool side. Extensive breakfast buffet. Very courteous staff. Lovely terasse. Great all over. Absolutely loved our stay.

The direct link to the thermal spa was great, as was the unlimited access. The staff were all really friendly and helpful. It was a really relaxed atmosphere, not at all pretentious. The buffet restaurant was excellent for dinner!

Breakfast was really busy on our first morning and we had to queue for a table for around 15 minutes. Then there was not much food left. To be fair, it was restocked about 15 mins after we arrived but with so many people waiting it quickly ran out again. However, they did keep the breakfast room open and kept restocking long after breakfast should have closed. Another issue is the rooms were really hot but it was quiet enough outside to have the windows open.

The location is beautiful and quiet. The building has a elegant feel, well maintained and very clean. We loved the buffet dinner as well as the breakfast in the magnificent historical room! Comfortable double bed, peaceful view onto the gardens from the balcony. We enjoyed 2 wonderful days at the Bains. Thank you!

The room was a tiny bit smaller than expected. And we didn't manage to make the coffee machine work in the room.

Super clean we enjoy everything specially the buffet breakfast and dinner

Some of the stuff here doesn’t speak english and some are a bit rude and not friendly 😕 We stay for 5days but still they don’t recognise you and they always ask which room are you and name a bit odd not to remember your a guest in 5days in a row and ask the same question 😒

Great breakfast with lots of choices, beautiful place, comfortable beds, very quiet and relaxing atmosphere, clean hotel with a high standard, definitely recommended!

Not much to dislike but it would be great if the hotel reserved some extra hours just for the hotel guests not for all other visitors coming from outside. Also, it`s a shame that we couldn`t take a picture just for ourselves

The staff service was exceptional, Manu on the front desk was amazing, she was kind, informative and provided us with excellent service throughout our stay! André in the hotel restaurant was also great, he was very understanding and kind. André provided excellent service and catered to our dietary requirements. The staff at The Grand Hotel really contributed to making our trip excellent. The spa was clean, the location was great and the rooms were very nice. The stay was better than what we had expected.

The variety of food options in the area

Very nice and elegantly sophisticated hotel. Very nice interior. Comfort beds. We really enjoyed the breakfast delivered to the room in the morning. If not the incident with the room at the begining It would be one of my best overnights in CH.

Although we liked the stay at the final stage, we were unpleasantly suprised at the begining by the fact that the room received did not have a double bed, but two single beds instead - despite the earlier written confirmation. Reception tried to convince us that reservation made on Booking.com doesn't secure the double bed. Only when the appropriete direct correspondence was shown they admited the mistake and put the special cover on the beds as the couldn't give us another room (they were fully booked). Unfortunately it left a bad impression, especially because of this incident we could not take advantage of enjoying therms that evening what we were really counted on. Even a drink gratis could not change it.

The Hotel park was very beautiful and had so many nice big trees that you don’t see often. We were able to walk there, which was along the river. The thermal bath was also very clean and easy to access from the hotel in the robes provided. Our room was spacious and comfortable with everything included, mini bar (fully stocked), nespresso machine, water cooker, free liter of water every day, and enough drinking glasses!! A nice atmosphere overall we felt right at home.

We booked the half pension for our entire stay and it was composed of starter, main course, and dessert, all buffet style, all you can eat, self-service and every evening the same, more or less... the food was good and fresh, no question, but we found it boring after the third time of the same... just something to consider