Stayokay Maastricht

Nothing to tell since I was there for one night only. I guess it is the nature of a hostel with guests arriving and leaving in the middle of the night.

That was my first time travelling solo as a female and booking a mixed dorm. It was predominantly occupied by male guests and as I told the receptionist about my concerns I have only found out that she clearly was not trained to solve conflict situations. Her attitude and the body language were distant and non-empathetic. I was ready to go to Novotel without any refund rather than staying there. At the end everything was alright and I stayed there.

Great location - right next to the canal and the public park, 15-20 mins into the city centre and 25 mins to the station. Clean, quiet, comfortable. All beds have linen/charging points and lights. Small lockers and room under the beds for luggage. Friendly staff. Ensuite shower and toilet separated.

Double check your booking with the place as mine didn’t process from booking.com. They found my reservation on the booking.con system but not their system - they were able to allocate me a room etc but just took and while and might have been an issue if they were booked out. There are pretty much no young people here it’s mostly older travellers/business people.

I think for the price you pay and for knowing it is a hostel, it was really good value for money. The rooms were tidy, neat and the bathroom is all you need. The area is AMAZING, really... it is BY the water, BY stadpark, I am not sure how you would get there other than by foot from the train station, but I luckily didn't have a lot of bags and it is not very far, but it is really walking distance to the "touristic" centre I would say, it takes you no time to get anywhere. The staff was VERY helpful and friendly, there was always someone at the reception and they were always friendly (and I know that working this type of job, you don't always FEEL friendly, but they did not show it, they were really nice).

- The pillow is really bad... haha, the bed is comfy and all, but that pillow is just bad. I guess these places might be afraid that you might steal a pillow or something, but I cannot imagine anyone being able to sleep comfortably on such a light, lumpy pillow. I had to fold it two and a half times, just to be able to have my head slightly lifted from the mattress; - There was one American person who decided to wake us all up at 01:30 because someone slept on "her" bed, or something, but that is not the hostel's fault... but it is something you should consider when booking a bed in a hostel.

The location of the hostel is close to perfect, a little over 20 minutes' walk from the main station but close to the historic city walls (the city centre is little more than 5 minutes' walk, across the park), next to the municipal park and right on the riverfront (I think the building is a converted yacht club). The hostel is spotless throughout and each dormitory has its own bathroom. The staff are friendly and helpful, there is a comfortable common area with games (including table football) and a large riverfront terrace (smoking permitted) with great views. There is also a tap for refilling water bottles. The beds are comfortable and the plastic mattress protectors have a cotton centre. Each bed has its own power point and reading light, with a net bag for personal possessions. There are reasonably-sized lockers within the dormitories, but these require a padlock for the security-minded. The hostel also boasts a bar and restaurant (buffet breakfast with a wide range of options and unlimited tea or coffee for €9.50, snacks and pizza served throughout the day and dinner options 6-8pm). On my second (and last) morning, the sun was shining and I was able to enjoy breakfast on the terrace.

There are no tea or coffee making facilities here (the coffee at the bar costs €2.75 and is excellent) and no privacy curtain (although the "head" end of the bed is boxed in) - this was an issue on my first night as one of my room mates had his reading light on all night and I struggle to sleep in a lit room. Otherwise, I would struggle to find fault and I would not hesitate to stay here again.

The location is very good and the view from the windows of the river is delightful in the morning. The hostel is prepared to serve travelers on bicycles. The room and bathroom were clean. It is worth thinking about additional towel hangers in the bathroom. The breakfast was tasty and we found everything we needed. The staff deserves special thanks - we received a lot of information and support despite the late arrival time. A well-located bar overlooking the river at night is a great place to meet friends and relax

The place was organized and welcoming, and the staff was helpful. The hostel is located close to the centre, everything (bars, restaurants, train station,..etc) is within walking distance. The breakfast and the dinner were average, but I liked that there were always some vegan options. I loved the terrace of the hostel, which was right next to the river.

The breakfast and the lunch were average but manageable, with vegan options. Otherwise, my stay was great!

This was my second stay at a Stayokay. It's not really a hostel but more of a budget hotel with some very nice amenities, such as a bar and restaurant. I stayed in a private room, which was clean and neat with a lovely view of the river. There is a large common area that was usually filled with families with children playing games. There was also a TV available for watching football. Breakfast was good with a variety of food available. The hostel is in a lovely location, next to the river and directly across the street from a park. It was a short 10 or 15 minute walk to the city center. I came to Maastricht by public transportation, and it was about a 15 minute walk from the nearest bus stop or 20 minutes from the station. The staff was super friendly and helpful.

It would be a better value if breakfast was included.

Room is very clean and new. Bedding is lovely good quality clean sheets. Lounge and bar area is welcoming with a beautiful view over the river, and buzzing with activity. Staff are always extremely friendly and helpful.

The water was lukewarm so we could not shower, but this was due to a fault, and once we mentioned the problem, which could not be fixed we were compensated with a free breakfast. Otherwise there was nothing to not like.

A really comfortable and welcoming place to stay, in a great location. The hostel was ideally placed for us, being within walking distance of the MECC (where we attended a concert) and the shops, restaurants and Christmas market at Vrijthof. The staff were very welcoming and helpful, and the food was excellent (at least the burgers we had were!). Our room was clean, comfortable and had everything we needed.

The hostel was clean and well organised . i feel safe too, as there are cameras and you need key card access into the hostel.

The staff can be a bit friendlier. i went to pick up my key card and was shouted at by the receptionist who was on the phone the whole time I was there. She ignored me while I was waiting , and I picked up my keycard and that’s when she went off at me. i was instructed by the earlier staff to pick up my card at check in time .