Deep Forest Garden Hotel

The property was was affordable and very comfortable. The rooms were spacious and roomy and the pool was clean and kept. The staff were fantastic especially Mich. She was Excellant at booking the excursions and transportation and ensuring needs were met.

The only criticism was a delay of about 45 minutes from ordering to getting lunch on the first day. This was as a result of a misunderstanding and a shift change. Following that everything was very prompt

The room was big enough for 7 people. Family room is right in front of the pool which is so nice! The pool is clean and has a bar/dine area to drink/eat while sitting by the pool. There is also a chess pool that my family loves! The restaurant served good meals too. It can be a good place to have staycation. It's very quiet and peaceful.

The information mentioned toiletries-but this does not include toothbrushes. During our stay, they only provided soaps and shampoos.

Great location in Puerto Princessa, local transport's available on the main road just outside of the resort whenever you need it. They'll also arrange your transport around the rest of Palawan which made things easy. The staff as well as the manager were incredible - very helpful people and accommodated my girlfriend and myself fantastically. The site is well maintained and the rooms are spacious and very clean with a great wifi connection. If you're looking for comfort and a beautiful place to relax with everything you need than look no further. This gem in Puerto Princessa has it all and you get more than what you paid for.

The atmosphere in this hotel is very unique in the best way, the staff is friendly and helpful, and the interior is very tasteful. The food is good but on the pricy side. The hotel also assists in arranging tours and transport - it all went very smoothly. They also have two dogs that you can take for a walk - quite an added bonus if you ask me :)

The location was quite secluded so if you're looking to escape the city buzz this is great. Going to the city will take time but the hotel staff is very helpful when it comes to catching a trike.

The staff were very helpful and friendly, especially Mitch whom made a difference to our stay. She answered all of our queries, and made suggestions for the tours that would better fit into our schedule. She saved us a lot of time by helping to organise tours and transportation throughout and we didn’t have to waste time bargaining or sourcing for tour providers. One of the receptionist whom I did not get the name also helped us order food via food panda with her own phone as we did not have the app and the kitchen was closed when we got back from our tour. We were so grateful for that! Location was close to the airport so we did not have to rush when we were leaving.

The hotel is basic as per the price. I read reviews that the wifi was unreliable but it was working perfectly when I was there and I did not face any issues with connection nor the speed. Only thing that could be improved was that the water pressure in the shower was a bit low.

Wonderful large pool in a truely eccentric place. We had a large family room which was very comfortable. The gardens were amazing, it created a beautiful place to be.

The lady on the front desk was lovely. However the general service was poor, we could not find staff to serve drinks at the bar, and a smile and hello from staff would have been appreciated.

This is a beautiful place, a little heaven outside of the city centre. Lots of plants and flowers, and very quiet. It was also easy to communicate with the staff ahead of our arrival (we arrived late and we managed to arrange a late check-in with the manager - it was very helpful).

There was no vegetarian option at the restaurant. The place is a bit far from the city centre, yet easily accessible with a tricycle (about 150 pesos).

we were only there for one night so didn’t get to experience it properly but the room was clean and had great aircon, staff were friendly, there’s so much to explore around the property so many probs, the pool etc but we didn’t really take advantage as we weren’t there too long, but imagine in season it’s busy and nice!

the location… we weren’t really next to much, took 20mins in tuktuk to get into town/markets

I like the warm pool water, the only creepy thing is Budha under water haha I was so terrified when I saw it at the time we arrived around 5pm we wanted to enjoy the warm pool water but i saw Budha at the end of the pool hahahaha

The room we stayed in had water leakage from the gap of tiles and wood I am afraid that my momma will get slipped on the floor

Very unique location, great for families with kids because of the pool, and also for groups of friends. Quiet place surrounded by nature. Good kitchen, especially the pasta dishes tasted great.

The mattresses aren't that comfortable as they were too soft for my taste. The rooms are quite basic but that's okay for that price.