Santa's Hotel Santa Claus

we loved the in house sauna, the wide selection of breakfast meals, and ultimately the location. - its just in front of the city centre where you can get anything and literally the drop off of the shuttles and bus for Santa Claus Village. The hotel rooms are clean and spacious. There was even a balcony overlooking the city centre.

feels old but it adds up to that rustic feeling.

Convenient hotel in Rovaniemi city center. Staff was friendly and helpful, rooms are comfortable and had a nice view. We asked for a bath tub, and got it. Breakfast had a good variety.

For a hotel of this price range, checkout at 11, and checkin at 15 with no flexibility is a bit strange. There is also a bit strange (but understandable) system for breakfast: you have to remember every day to pick up a time slot card at the reception, which represents the 30 minutes when you are allowed to go to have breakfast. I suppose this is necessary because the hotel is large and the breakfast area not so much, but still a bit unusual and uncomfortable.

The room was beautiful and clean. Location was central and breakfast was good to and all in all I enjoyed my stay here.

We reached Rovaniemi early morning and understood when they said that we would have to check in later. Check in was 3pm. (we reached 8am). So we went out for lunch and at 2pm they said rooms were not ready which is odd cause their checkout is at noon. They made all the guests queue up at 3pm for their rooms (hotel was fully booked) and it took us another hour to finally check in. It was rather a chaos created where it was not required.

Warm and clean , easy access to restaurants, shops and attractions

In the evening I ask Sara from reception for some vinegar and she start to don’t understand English language and when I explain to her what is vinegar she send me to 24h shop . Hopefully you don’t need nothing from this hotel because they will send you to nearest grocery store. Breakfast is terrible, after I give to my son scrambled eggs from breakfast buffet he was poisoned.

I'm giving this hotel a top review for several reasons...the airline lost our luggage and one of the women at the front desk (I think her name is Verra (sorry if I got it wrong!) actually called her husband at home to go pick up our luggage (we didn't have a car) and bring it to the hotel!!!! I find that EXCEPTIONAL service as well as care and compassion on the part of the staff. All of the staff were very kind and helpful. The location of this hotel is perfect...near the city center, great restaurants...walkable to everything and easy to walk to the places that offer excursions in Rovaniemi.

The breakfast was mediocre...if the hotel upgraded the breakfast this would definitely be the perfect place to stay in Rovaniemi.

We were upgraded to second biggest room in the hotel which was fantastic and super good size for our family of 4. The room was very nicely decorated and very clean. The location is superb! It is walking distance to many restaurants and mini shopping malls. The hotel personnel is really kind.

The breakfast could have been a bit better quality. Especially the fried potatoes were too greasy and smelled like not fresh oil is used. Other than that, everything was very nice.

Very nice hotel, excellent location in the centre of the city in walking distance from everywhere,. Super markets, restaurants etc very close. Very good breakfast, daily cleaning. We recommend it absolutely.

The water didn't leave immediately from the bath tub but it took some minutes so we were cold in the meantime.

The hotel boasts an excellent location, complemented by a delightful breakfast and an outstanding restaurant. Additionally, the room features a well-functioning sauna, adding to the overall appeal of the stay.

It was too short of a stay, and there was no phone in the room.

Excellent breakfast spread with good vegan and gluten-free options. We love making the gluten-free pancakes every morning. Location is also very accessible and surrounded with several dining options in the city centre. Room is clean with a nice view of the city.

N.A.

Location location location! Perfect place! Room wasn’t bad, bed were comfortable and I loved that they have muslim shower everywhere!

They don’t put water in the room, we knew later than tap water is drinkable but not from the hotel. Also you have to pay €5 for a slipper.