The Piccadily

Very clean spacious rooms. Comfortable bed. All the facilities I would need. Decent breakfast. Staff pleasant and very helpful. Close to the airport and train station. About 500-600 metres from a metro station which helps as roads are often choked with traffic. Good connectivity. I will happily stay there again.

I think the property is excellent at a very reasonable price with great staff. So I cannot say I didn’t like it. But if I was to say something then it would be that noise from outside the room does come through.

I went two times. The second time was a last minute booking, because originally I was supposed to go to another hotel in Lucknow (Hotel Casa). When I arrive it was extremely dirty (ex. fresh blood stains and hair in my bed, etc). So I decided to leave and go again to Piccadilly in the middle of the night. The hotel was very clean (EUR standards). The staff was extremely friendly and super helpful. They were trying their very best to make our stay superb. For example, we arrive late for breakfast and they allowed us to take it anyways! It was also the day with the worst air quality in the last 30 years in Lucknow, even with an FFP2 we were getting throat pain and red eyes. Inside the hotel the air was very good and I could breath normal, which probably means they have clean AC filters. Due to all that - Next time I am in Lucknow I will for sure go to this hotel

The hotel is placed on the Lucknow Kanpur Highway very close to Airport. The place is busy place hence there always people around to help out in case if any one needs.

The down side is if you get the room which is road facing, you need to get accustomed to honking sound of the vehicles and metro trains. Myself being from busy city, it was ok. People might not appreciate it.

Room was decent sized and well laid out. Cleanliness throughout the hotel is super and property is well maintained. Staff is courteous and helpful. Breakfast spread is impressive and a must do in-house activity. Gym and Spa options are also an attraction. Location close to a mall and Metro makes it easy to access entertainment options. Fruit basket in evening was pleasant surprise

Nothing comes to mind - it was a one day/ night visit.

Staff were friendly and helpful

Breakfast options were too limited for a hotel rated a 5 Star. Certain things could have been better to make the stay exceptional which you usually expect in a 5 Star without asking or looking for it. Covid does not affect these standards in any manner so that is not an excuse. For eg Chocolates appeared one day out of the blue but were so measly that it was better they would not be there. You know small gestures which are taken for granted by a guest using a 5 Star hotel needed to be there.

Good location near Metro line. Clean well maintained rooms. Very friendly and helpful staff.

Minor.. but why was there in a room for two people only 1 bathrobe and 1 pair of slippers? Noise from outside is very noticeable in the rooms. It was better when we moved to another room further away from the front.

All good. House keeping staff superb. Food reasonably good. Spa was not up to date. For a star rated hotel it was below mark. Over all A nice stay.

But rates generally for my visit time were very high. Whilst in Dec Jan the rates were very reasonable.

Front Office manager Mr.Tiwari was very understanding. By mistake I paid twice while booking. He immediately understood the mistake & reversed one payment. Staff grooming and cooperation was excellent. Dinner at Punjab restaurant was very tasty and portion was very good in quantity. Breakfast spread was perfect.

Need to provide more charging points.

Beautiful People , A Class Hotel , the best part was even the room service was at its best in Guest Care

Ha Food was Brilliant, great Chef out there , But Then The portions are huge, why not offer half plate portions and rate thereof, so that we don't waste that delicious precious food.

breakfast was abundant, sumptuous, more than required and with superb taste. House keeping response was fast Reception and checkout facilities were fast. Clean ,spacious room and the hotel in generalwas very spacious.

Nothing ,we had no complaints at all.