The Fern An Ecotel Hotel Vadodara

Value for money. My room was 33m2 suite so very spacious. Helpful, courteous and friendly staff. Good food quality. Breakfast and dinner buffet are very good spreads and fresh. Housekeeping does a good job also. Location is also central in Alkapuri (Dinesh Mill area - Akota) I would definitely stay again and always recommend to others.

Only just one out of 14-15 staff I found to be grumpy. Someone should make her smile, else she should not be in hospitality or be a face of the hotel. All other staff are very pleasant & really courteous. Being the last room in my floor, near service stairs & lift, there was some disturbance from maintenance work, but nothing to be concerned of. Every property needs maintenance. WiFi at the corner room was weak, but IT person came and connected a CAT6 cable so it was sorted.

In a city, even the most luxurious top tier hotels will have a view of concrete jungle, so why spend more when this accommodation can provide same or even better services at a tempting price. A very delightful stay. The reception staff was very polite and helpful (one of the best specially M/s Sunita), rooms were clean and comfortable. Very prompt room service and house keeping. Location is also mid city, perfect for commute.

There's nothing that comes to mind when thinking about dislike. They could proivide bathroom slippers right when they are getting the room ready, turn on the AC (if they can) and have a fresh spray of room freshner right before checkin to have a strong impact on guests. But honestly no negative reviews.

Location is good; food in the restaurant was very good and the staff was very helpful in catering to some specialized need.

The bathroom was not well maintained. Main issue was that the glass partitions were not clean and the roller on the glass partition between the main room and bathroom had developed black fungus spots and looked very unhygienic (see photo). Also, no spare toilet paper roll even when the one in use was almost finished.

Cleanliness

Behaviour of restaurant staff. Except one person all others are discourteous. Some staff in grey suits looked like pack of jokers doing nothing and roaming around. None of the staff focused on guests. There is Zero service culture. The waiters except one person looked and acted like people coming from the fields who before this were cutting grass. Pathetic

Clean room, clean toilet, nicely decorated rooms with all up to date amenities. Polite and helpful staff, prompt room service. Excellent breakfast with a lot of options, both veg and non-veg. Safe and secure.

The non-veg options for dinner was limited. The TV was not functioning properly

The rooms are very spacious and clean. A blend of coziness with a hint of luxury. Location is good which is convenient. Provide bathrobe in club rooms and slippers in every room it'll be fantastic.

Parking space is improper. 2 storey basement but not usable for more than 4 cars or so.

It is one of the best value for money stay in city. Comfy rooms with good cleanliness that too right in the middle of the city.

Needs a proper midnight menu. One needs to call the restaurant and ask what's available. Accommodation for 2 should have 2 dental kits, 2 soaps, 2 slippers and 4 bottles of water.

breakfast was well spread and had lots of varities,over and above Janki and others were reay to serve you any food you like.Staff very cooperative.Even dinner was well prepared,and like taste.

bathroom tub not required.It was bit un convinient to me.room lighting could be brighter.

Good clean modern hotel. Good breakfast bar and service. I forgot some items on check out, when I called them later, they had neatly folded all items and returned them to me.

We checked in very late, and as NRIs, we have to provide passports and visas. I'm notnsure why the visa was required but it was minor in the grand scale of things.

Room was excellent, so also the food at the restaurant.

It would have been better if there were people to receive at the ain doors instead of reception staff who are busy in handling the check in guests like airport boarding although we reached the hotel after 5pm.