Victoria Palace Hotel & Zen Wellness

Everything about this hotel is exceptional. First and foremost the staff are absolutely fantastic, from the reception staff, to the morning buffet staff, to the maintenance /pool man, to the guy that runs the gym, to the cleaning staff, they are every one of them a credit to this hotel and maintained the warmest welcome and highest standards throughout our stay, all I can say to them is bravo. The facilities of the hotel are top class, the pool are and pool itself is immaculate a good size, they gym facilities are also very impressive and we made good use of them several times during the trip. The hotel itself is very modern and tastefully decorated and the rooms are ample and beds comfortable. The breakfast every morning is always excellent and the staff were always on hand to assist or provide me an extra cappuccino which were always on point. This hotel has exceptional standards and represents excellent value for money. We were really impressed by everything it had to offer and would highly recommend staying here. Congrats to them on running such an excellent show

Nothing

The staff were all lovely - very polite and helpful. The hotel was spotlessly clean, very elegant and and felt special. The restaurant was also excellent and very good value.

The affiliated beach club was lovely but it would have been nice if the hotel offered a compimentary shuttle bus to the location which was approx 2km from the hotel. We took a taxi on the first morning so we knew where we were going and after that just walked to and from the beach - but a bus would have been much appreciated!.

A really nice hotel, great facilities, staff were friendly and helpful. Comfortable bed, nice size room. Well equipped gym. Breakfast was great, almost too good!!

We were only provided 2 complimentary bottles of water in the fridge on arrival, other hotels at a lower cost provided water, beer and soft drinks everyday in the fridge.

The breakfast was good . Only complaint the eggs were not hot enough. A small complaint really.the location is fine if you have a car. Without a 25 minute walk to the nice Green beach and also to the city. But being a New Yorker the walk was fibe

I ve booked the residence and the apartment was very comfortable and spacious. I loved the gym facility and the lovely pool.

Staff was polite but sometimes seemed lost when I asked for information (for example they provided me wrong opening hours of the gym, or they informed me of a promo of their SPA facility only the last day of my stay)

the hotel is very nice and clean. decoration is modern and very at a walkable distance to the city centre of Gallipoli. the staff is extremely kind and attentive to detail. we spent New Year’s Eve there and service was exceptional, the food was great (thank you to the Chef) and the staff always promptly available. couldn’t be happier with the choice

the options at breakfast for gluten intolerant people could be improved. but aside this, nothing to add.

Good breakfast, italian style. Good fruits. The kids very much appreciated the pool when we returned from the beach. Elegant Spa area. Free and enough parking spaces.

I recommend that the bills to be signed by the bar or restaurant guests, in order to have a better control about what everybody is consuming. We had a situation, resolved in the end without problems, but this can happen.

New building with a relaxing garden and pool. The personal was always friendly and helpful. The SPA was really good. A positive surprise were the excellent dinner proposed in the half board package. We count to come back.

We cannot complain at all. The personal listened to our wishes and made them happening. They even organized phisiotherapy for my wife.

Beautiful hotel with large balcony and a pool. Excellent breakfast. Very accomodating staff

Probably didn’t like the very shinny slippery tiles in the rooms and the height of the bath getting out of as it is the shower. Gym was not in this building and health spa didn’t have times available . Was roughly 2.5ks from the old city which is worth going to

The hotel is small but beautiful, well maintained and extremely clean. The entire staff were very helpful and accommodating!