GR Hotel Ginzadori

Located in downtown Kumamoto, and it has excellent access to most of transportation

Wi-Fi service is provided, but it is a little slow. There is a router located in the center of the hallway, and it seems that there is a large deviation depending on the location of the room.

the location was great, the staff were super friendly, knowledgeable and had great English support. The room was also spacious!

The plumbing was very loud, every time we used the shower or flushed the toilet there was a loud screeching sound!

location is near station and shopping arcade

nothing

In the morning it has an Amazing light. Beds are comfortable. Well equiped: tv, air conditionner, boiler, normal stuff but ok.

Room size is too small, windows cannot open and to get coffee or tea I had to descend to the reception every time.

kind and helpful staff that allowed us to drop our bags and they even brought them up to our room so they’d be inside when we came back to get our key.

The air conditioner had an awful smell when being used.

Staff were friendly. They were generous about coffee/tea in the lobby.

No USB. Not enough electric outlets. Bathroom was so small.

Very central place. 3 stops to Kumamoto Castle on the Tram, or you can just walk it. There is also a restaurant and shopping district nearby. Staff were friendly and find.

Red Light district is right behind the hotel. However, I knew that before booking some I'm not bothered.

Booked non-smoking room, but had to stay in smoking room because no other rooms were available.

The hotel reception and hallways are fine. You get what you pay for, a very inexpensive overnight stay!

The room, it is in need of an overhaul and clean! The wallpaper under the window was peeling. The window was lined with mould and it didn't seal properly so we could hear every car and bike passing. The walls are paper thin, we could hear every movement from the neighbouring room (they didn't get much sleep either 😉).

The staff were the only likeable thing during my stay at the hotel. They gave their best to make the stay as comfortable as possible, granted me a room change and were quick to respond to any inquiries.

The hotel is old and dated, I had a smoking room first which had an unimaginable stench to it, which was made worse by the fact that you couldn’t open the window. The bathroom sink was leaking onto the floor and the shower curtain had mold stains on it. Luckily the staff was nice enough to give me a room change.