Kyoto Granbell Hotel

The location is fantastic and within walking distance to many sites like Gion, Pontocho Street and Higashiyama neighborhood. Easy to catch a cab just outside of hotel. Very clean and friendly staff. Breakfast is very good.

Rooms are very small but we made it work!

Comfortable and large bed, perfect for two adults and a young child to share. The in-house Onsen was amazing to relax. Couldn’t imagine a better location than this quiet street, not far from everything we wanted to see as well as a station that has direct trains going all the way to Osaka and Nara.

The location is great - right in the Gion and surrounded by little restaurants, winding narrow lanes of traditional houses, and close to many good temples. Some of the best restaurants are nearby - must book months ahead, however. Hotel was very cool and contemporary, and a great value. Room was very small, so if you have tons of luggage, maybe not for you. The public bath was a beautiful, and well-designed smaller version, with very modern surfaces and lighting. Well worth visiting.

Staff were lovely but spotty on English ability. One or two staff had GREAT English and were very helpful.

The property is tucked away in an alley right next to the Hanamikoji Street and the Kamo River. It was lovely to wake in the mornings to quietly walk the Kamo River and then walk into the bustling Hanamikoji Street. Despite being near this street, the hotel still manages to be very quiet and there isn’t any sound pollution in the hotel. The facilities were amazing, the public bath is beautiful and clean. The room itself was very comfortable and clean as well with a tv that you can use Apple TV, YouTube, etc. Lastly, the staff were all really amazing, there are lots of food options in Kyoto and it can be overwhelming but the staff talked to me for a while and helped me find places to eat and helped me try to make reservations. Overall, an amazing stay, I just wish that I could’ve stayed longer!

This doesn’t have much to do with the property and I don’t know how much it would help, but there were a couple of times when I used the public bath and people were talking very loudly. Maybe some signs in the bath that said to be a little quiet would be helpful? But I really enjoyed my stay so this is me nitpicking a bit.

This impressive hotel is situated in the centre of Gion, just around the corner from the busy Shijo shopping street. Yet when you check in, the atmosphere is mellow, controlled and elegant. The staff are superb, greeting all the guests without fail, and alway ready with a suggestion or advice about your itinerary. The public bath is fantastic - clean, really well stocked with everything you may need - and we spent many happy hours there. It's the first time that I stayed in a hotel room where the - very large - King-sized bed took up the full one side of the room, from wall to wall. Against expectations, it was really comfortable, with more than enough space for books, water, electronics etc. The nearest station is less than two minutes from the hotel and from there you can reach any of Kyoto's spectacular attractions. When traveling, the question remains: if I visit Kyoto again, will I re-book this hotel? The answer here is a definite, YES. We appreciate their friendliness, efficiency and the many highballs we had at the bar.

The location was excellent & the hotel was very clean. The buffet breakfast couldn't have been better.

Staff lacked charisma.

Location: Was pretty close walking distance to a local station (please keep in mind it is not a JR station). It was also on a quiet street so it was not nosy at all. Staff: Staff was very friendly and helpful. The staff has varying levels of English knowledge but they still try their best to assist with whatever you need. They also were very helpful with booking a dinner reservation for me. Room: This was our favorite room we booked on our trip. The amenities made this hotel a new favorite. The tv has an English Netflx account which was amazing and was a huge plus for me. The layout made the most of the small space and our bed had an outlet on the frame. Bathroom was modern and had a nice shower and counter. We also really liked the skincare bar in the lobby where we could pick up any toiletries we needed.

The big thing I did not like was the laundry facility. The dryer took a very long time to dry our clothes and it ended up being a bit stressful because I had to set a timer and continuously check on the clothes. After the clothes had been drying for over an hour and half I asked the staff but they just said it usually took a long time. (Note: I had already made sure to wash a smaller load since the machine was small. I would say the machine was half full each load) My advice is if you use the machine to try and make smaller loads in the dryer. Smaller than you think. Because it's the only way it will dry at a more reasonable time.

Kyoto Granbell Hotel is located in the heart of Kyoto only a few minute walk from the geisha district as well as sightseeing spots. The staff is so always sweet and helpful. We had a Superior King Room and it was definitely the best hotel room we had during our whole stay in Japan. The room was spacious, clean and simply beautiful - we were only missing a little bit a better view but not a deal breaker. We also tried breakfast in this hotel which is in a form of a buffet with a variety of options, both Japanese and European/American style breakfast. I especially appreciated the public bath in the hotel that made our stay even more relaxing.

It's right in the heart of the Gion district, but the main feature of this hotel is the amazing and absolutely HUGE beds. Probably one of the most comfortable and oversized beds we've ever slept on. The staff were extremely helpful after we'd lost some items on a train the previous day and helped us navigate the Japanese system to recover our items. The bar is lovely and the location is very convenient to explore old Kyoto. Would happily stay there again.

Our room was on the lower floors shared with the Laundy and spa facilities, which isn't an issue in itself, but due to the humidity of those facilities our hallways were littered with dehumidifiers.

The room is very big for japanese standard and bed is super comfy, aircon is also good! There’s no cleaning service for stay less than 4nights, but they’ll provide fresh towels etc so that wasn’t an issue for me. The hot spring was a nice touch, not too busy so you get some quiet time to relax, very clean and well appointed space.

Nothing really, if I have to find something perhaps wouldn’t mind getting the room cleaned every other day, just to clear out bin and vacuum a bit.