Suginoi Hotel

A great resort that include everything. Perfect for relaxing and I could easily spend the whole day here chilling. Our room is big enough for 2 open suitcases. Great view of the ocean as the hotel is on a hill top. Lots of onsen baths to choose from and you can enjoy the sunrise and sunset while bathing in a hot spring water. Breakfast buffet was great, with lots of varieties so we can have something different over the 2 days we stayed. The dinner buffet was reasonably priced at 3500 yen per adult. Parking is just next door. So easy.

The onsen bath can get busy so need to time it well to fully enjoy.

Excellent amenities and facilities to keep everyone entertained. There is a bowling alley, billiard, table tennis, dart board, outdoor playground, swimming pool etc to keep you engaged. The Tanayu onsen is a large outdoor terraced onsen which commands a lovely view. Another Sorayu also provides great onsen. Dinner was excellent with 2 big venues of choice. The Terrace dining is at Sora Kan building which overlooks the bay. Ceada dining is in the connecting building,3 min walk, is huge with great food too. Staying at Sora Kan gives a lovely view of the sea from the lobby. And toiletries provided by the hotel are of good quality. Easily reached by free shuttle bus from Beppu station. Worth a visit and stay.

The pillow was too hard for my liking

-Sora-Kan building felt newly built, gorgeous, and rooms were huge (by Japan standards!). -Views from both onsens were incredible (Tanayu in the main building, and the one in Sora-Kan which is only available for guests staying in that wing) -Tons of activities and super family friendly. Had an astronomer with a telescope both nights I was there. Also has arcade, bowling/games, and a pool with light show every night.

-Buffet dishes were the same both nights. It would’ve definitely been boring by the 3rd night. -Had an incredible balcony with my room, but wasn’t allowed to go out on it (windows were locked shut). -Location (both a pro and a con). Pro is that its location on a hill at the edge of the city provides great views. Con is that you need to take the bus or a taxi if you want to do anything else within Beppu. There is a free shuttle to the main Beppu JR train station though.

You won’t need to leave this compound as it has everything you need. Food, bowling, water slides, Onsen, and more. Great views over the bay. There were lots of families with kids so would be great if you have a group with kids of different ages as there is something for everyone.

It felt very artificial and the aqua garden was a bit of a let down. It was really just like a warm pool. Views were great though. The buffet room was really loud and very busy. Food was ok, not great. Unless you’re going directly to the Beppu station (where there’s a shuttle bus) it’s hard to get to. The shuttle bus was often very full and you have to use the middle bus seat which can be awkward.

Great facilities and amazing breakfast! Customer service was great as well.

The Aqua Pool was fun but I counted at least five hotel employees in red outfits walking the perimeter of the bathing area making sure everyone behaved and adhered to the rules. I understand the need for compliance, but this seemed heavy-handed and made me feel like I was being watched by a gang of cops. Put a damper on my level of enjoyment.

very new hotel for the SORA Kan building and many facilities like bowling, arcade, spa, water show were in the hotel to enjoy. buffet dinner and breakfast has very good spread and quality. convenient with hotel shuttle pick up from Beppu station. room has a sea view with good view of Beppu sea

price is higher than before my first stay due to new building. the balcony for the room is not opened for guests to enjoy which we can only enjoy the view from window, a pity

Love the buffet dinner and breakfast! Room was cozy but small. The design of the small room was great though as it allows one to shower and change with privacy even though it’s small. The whole compound of the hotel extends to the buildings around and the design and lighting makes the hotel ground very up class yet family friend.

Breakfast and dinner was outside the building we stayed. And the pungent smell of Beppu, which is no choice.

It’s actually a resort on its own with water slides and bowling alley. The accommodations are located a 3 individual buildings - that tells you how big this place is.

Breakfast ends quite early - at 10am. Dinner was pretty much the same dishes, so for guests who stay more than 2 nights gonna end up eating the same thing but to be fair, the food was really great.

The facilities and the view of the hotel is excellent.

The buffet meal has a variety of choices but for the guests who stay more than 1 night, the food of the breakfast & dinner buffet are exactly same that is a bit disappointed & bored.

New hotel so really clean. Nice staff and plenty to do for the kids. Nice view of Beppu and good breakfast.

Didn’t allow guests with tattoos in the onsen but that was my fault for not checking the booking properly. I just went to an onsen in Beppu city instead. Buffet dinner was pretty average and not worth the money.