Hotel Concierge Plaza Colima

I choose to stay here for the location. Can't do any better for the Virgin of Guadalupe when the Cathedral/Basílica is only 20 steps away! LOVED the room with the balcony onto the square!

There's a different vibe now that it's Hotel Concierge and no longer Hotel Ceballos. No more included breakfast and you have to ask for help rather than it being offered. This was not what I experienced during my two previous stays when it was under different ownership. Also, I was taken aback by the notice that any tips had to go through the front office. Along that same line, during my 3 week stay in México, the only times my Visa credit and debit cards wouldn't work was at this hotel. I called the bank...there was not a decline on their part. Hmmmm.

Nice hotel - older & historic. Great central location. Rooms spacious - nice shower. Staff helpul & friendly - delivered extra water at no charge - nice! Very good secure parking with supervisor - very friendly as well - convenient! Highly recommended hotel. Balcony was nice. AC comforting. Reasonable price. Thank You - we'll be back. We absolutely loved the Colima central plaza.

Brought my own soaps. Elevator out of service.

The location was great. In the city center, walking distance to restaurants, bars, historic places.

The floor was dirty in the room. I walked barefoot briefly, I could feel the dirt. When I looked at my feet they were black with dirt only from a few steps. I had to use sandals for the remainder of the stay. Every time they came to clean the room, the floor was not moped. They forgot to add more toilet paper when needed.

Great location. Good value. Unique property.

On a saturday morning at 7:30 am the staff were very loud with voices and crashing of dishes or carts or something ... and then at 8:00 am the loud music began inside the hotel hallways. Not exactly a relaxing way to begin a saturday morning!

I booked the least expensive room, which turned out to be an internal room with no windows. It was nice, but I wanted to see and hear the streets. I asked to change rooms and got upgraded at no charge to a room overlooking the walk street. It was 2x the size of the other room and was fantastic. I awoke each morning to the sound of the Cathedral bells across the street. I will definitely go back to Colima and will stay at the best Hotel in the city once again!

The gym was closed due to Covid.

Location was great and the free parking was perfect. And the historic property was impressive. The staff are very nice - especially the parking lot attendant who helped carry our bags inside to reception. The beds were very comfy and there was plenty of ice available - bagged for COVID safety. We would stay again.

The bright white LED light bulbs make it feel like a hospital and don't really provide enough light. The pool needed cleaning. The wifi wasn't reliable. And the hot water was not very hot.

Best location.

No elevators, not working! As seniors we had a hard time with the stairs. First room given to us was no good, extremely small, and very smelly. They moved us to a nicer room.

The historic nature of a well kept older hotel made me feel a part of the community of Colima.

The area around the pool could be developed in a thoughtful way to match the rest of the property.

very good

The restaurant was not good. The service was good. The cook was very poor. My steak was all fat. My companions had hamburgers which were ordered well done and came raw. They were sent back and came out raw again and now the french fries were cold.

I loved the restaurant right next to the hotel. Easy access. Loved the pool

That the rooms don’t have a microwave