Ramada Plaza by Wyndham Leon

Location was perfect.

The keys to open the rooms don't work normally and I had to go down to reception to activate it again, on more than one occasion (4 to be exact). And in the first night was roaches in the room. I have a video of it. For me this hotel it's overrated. And the guy in reception was very kind but it was lady black hair very rude.

Clean quiet, attractive, in central location, with very friendly, helpful and available staff, even with late arrival. Very pleased with accommodation of my cat and the conversations leading up to my stay. And, easy parking!!

One of the two beds had a very deep, loud squeak if touched, pushed, sat upon. Fortunately, I did not need to use it. Also, the floor and front of the shower was not clean—not thoroughly mopped so hair remained. I was very disappointed that there was no coffee in the lobby for guests.

I loved the kindness of the personnel, as well as the location.

The beds are uncomfortable as well as the pillows. The room was minimalistic but not in the way you'd like, it looked more like empty rather than mind-refreshing. A sofa and a coffee table would add up to it instead of having a chair at the en corner of the room where no one will sit.

Didn't like the assistant manager Ms. Guzman making false allegations as we were hopping from room to room with no evidence. We showed our paid overnight stay didn't seem to care. Key to a weight room where the equipment didn't work. Ms. Guzman alleged it was due to covid. Then why then give out the key to it?

I love the view from my suite It was amazing, especially at night 🌙

I didn't like my suite. The bathroom was kind of old. I dind think the price I paid was worth it My family rooms were much nicer then my suite. I was disappointed. I paid more then 400 dollars.

I actually enjoyed everything. The rooms are clean, the shower worked perfectly, and there is great closet space. The most impressive part of all is the staff. I feel weary about going on the street to take a taxi and the staff here is so cordial and have people who will take you anywhere. They'll even give you their card, and you can call them from wherever you're at snd they'll pick you up. We hired one of their drivers to take us to Guanajuato instead of taking a taxi to the bus station. This was so convenient and about 600 pesos which was worth it for 3 people.

The plaza in front of the hotel is beautiful, and it's so convenient to be able to just walk out and enjoy their authentic culture and shop, eat etc, but the view from the other side of the building is the opposite. If you care about this, then you should inquire about the location of your room.

The Hotel is comfortable, clean and very well located. We where surprised by the amazing food they offer in the hotel restaurant, also great service. We really enjoyed our stay and sure will come back. The view from the Terrace Restaurant is amazing!

Some rooms are bit far from Wi-Fi, sometimes not getting good signal.

Breakfast is good, it has enough variety. They should have the second floor terrace open all week, currently they only open it from Wednesday to Sunday and it is more pleasant to have breakfast, dinner with views of the park than in the living room. The terrace at street level is nice, but not for everyday dining. The location of the hotel is AWESOME. Everything "around the corner"

The bathroom is very narrow and dark. The shower curtain dirty and very unpleasant to the touch. The floor looks dirty, although it is clean, as are the water faucets.

The breakfast was good & the location was convenient.

The power went out and the hotel did not have back up generators. With the power outage caused hot water heaters to not work so I had to shower my kids in cold water.

Love how close everything was to the hotel as far as stores food

The only bad thing was our AC didn't work and was leaking the entire time we were there 4 nights