Soy Local Puerto Vallarta0

Location is perfect in Versalles close to the beach and all amenities. The staff are really helpful and pleasant. Comfortable beds and a lovely view of the pool. Excellent value for money

There was some constriction work going on and the elevator was out of use. Toilet could have been a bit cleaner but I always carry my baby wipes anyway. Nothing major and I would definitely stay again.

Was presently suprised! After the reviews I was a little nervous. I stayed 4 nights with my husband and two kids (age 3 and 9 months). The rooms were big and clean, wifi worked our entire stay, beds were a tiny bit hard for me but my husband said he liked them 🤣 the noise wasn't even noticable with my daughters sound machine. Without one I think you maybe could hear some street noise. Pool and location were wonderful-next door is a restaurant that has about 100 fun board games to play with which was awesome for my 3 years old and kept him busy while we ate ( they also had games for older kids too) would definitely stay again!

Beds a little hard

The location, price and staff were all phenomenal! I brought my dog with me and they all loved her. Very very dog friendly hotel!

I thought with the two bedroom it would have a bit more of a kitchen set up. the microwave, sink and fridge were nice, but for a longer stay I like to cook some so I’m not eating out a lot. The wifi wasn’t great where my room was, and working while I’m traveling I need really good wifi. they did try to help by giving me an extended but it didn’t work. I found a coworking space close by though so it was fine. Also a minor thing, but for my stay the elevators were out of service. I was on the 3rd floor, so it was a bit of a pain (especially with a pet). But I know that’s not their fault and they were doing their best to get them fixed.

location was perfect, close to everything. the room and staff were great. wonderful balcony. and the price was awesome. hot water. Uber comfortable beds.

well at first I thought the front reception guy was a bit stand offish but after some reflection it occurred to me that he did answer all my questions and was very professional. Not rude just not as friendly as I have been used to. and for the price I paid…honestly I didn’t pay for a new best friend 😏. very efficient and good service.

Awesome location. Convenient access to the beach and local food places. Evening taco place around the corner is a must to visit! Great value for the money

Unfortunately at the time of my stay, they had trouble with water access. So, I personally experienced times when either cold or hot water wasn't available. The whole complex is going through renovations, so I believe some rooms aren't in the best shape but should be all renovated sometime in the future.

Nothing luxury but at the same time it felt luxurious in some way, big clean with balcony. Friendly and helpful staff. Nice pool area and very nice to be able to play a game of pool billiards in the lounge

There was nothing that we really didn't like

Style of hotel with large rooms, open air walkways, gathering spaces with sofas and a pool table. Swimming pool area was clean and comfortable

Area is a bit noisy and key locks on doors was a little concerning.

the price was the cheapest on any booking sites. they took dogs. the room we had was huge. there is a restaurant in the building that was really quite fun. we went in and played cards.

a lot of cracked tiles.

Very friendly staff, who were very eager to help in any way they could.

Door locks could have been better. Sliding glass door lock didn’t work. Rest was good

Friendly helpful staff. Clean pool bathrooms. Polite staff. Affordable.

Room not very comfortable, not enough furniture or reading lamps