Amomoxtli

Location is stunning, breakfast is fantastic, pool is amazing. The grounds are really well tended and the massages are great. They also offer a whole range of activities for free, from meditation to bread making. Overall it's a fantastic hotel - luxurious but understated. Staff are really helpful (though seem to be run off their feet) and the poolside service (with a great menu of food and drinks) is a great extra to have. Our room had its own private courtyard with outdoor fire where we spent a lot of time in the evening. The hotel is a fair walk from the town but we didn't mind - there's plenty to keep you busy in the hotel itself.

The restaurant lacks a vibe in the evenings - it feels very formal and sedate and not really a place you want to hang out and spend time in.

It's a spectacular place and location, an oasis of beauty and amazing food. I wish we had had more time there. The pool and grounds are wonderful and the vibe is calm and cool.

I'm afraid we had probably the only subpar room in the place, without any privacy and open to foot traffic coming and going from the restaurant. It's worth ensuring you get one of the room with either a balcony or private terrace, which seem to be the majority of the rooms.

This is a beautiful peaceful resort with lovely landscaping and amenities. The staff were super helpful and genteel and the spa services are worth the money. The pool was super relaxing with plentiful comfortable seats. The twice daily yoga classes and once daily meditation classes added to the experience.

It is a bit removed from the center of town so you will need to take a taxi if you want to leave the resort. Would also suggest a small gym with weights and a tread mill for those who are staying for more than a day.

Charming boutique hotel in Tepoztlán, with confortable rooms and a great pool area. Warm and welcoming staff.

The hotel is clearly overpriced. It's also cumbersome for a foreigner to actually perform the payment. Even though the hotel is advertising here in Booking.com, it does not use the platform for payment, they send you a separate link for the guest to perform payment. Not only is this less secure than Booking.com, but it's also an unfriendly platform for foreign credit cards.

Wow, simply wow. From the stunning location to the really good food and extra effort made by the staff, you can't fault this place. Big, comfy room stunningly decorated, attention to detail, peaceful and relaxed, beautiful garden, great pool area and the service, oh the service. I called reception cause I had broken a nail (big problem 😜) and they had me delivered Super Glue in my room in 20 min. In Tepoztlan! If there would be such thing as a 7 star rate they deserve it and some!

Wonderful place, with friendly and helpful staff, a great swimming pool, and delicious food.

The service at the restaurant was slow and the food arrived cold twice. There was a musty smell in the room, the staff tried to fix it with a diffuser. Lastly, it is a pricey place so be prepared.

Breakfast was excellent. We sat outside in the garden with beautiful surroundings. We liked the breakfast options even more than the dining options. The fact that you can get a cup of coffee in the main building from early morning is great too, same as having coffee brought to your room.

The reading lights in the room were not very strong. I liked the fact that there is no television in the room, but in this case, it is very important to have good light to read.

Everything. The view, the food, the premises, decor. I cannot say enough positive things about this place. I have stayed in a lot of beautiful places, but this one was by far the best. Staff so kind and encouraging of my embarrassing attempts to speak spanish, gave me a number to text with any need for food, bookings, questions. Service was so quick and attentive. I would seriously stay here forever if I could.

No bad things to say

The facilities are amazing. The hotel is super comfortable and perfect if you want to get some rest and get away from stress. The food is really good too.

Staff could be more friendly and the service in the restaurant could be faster. I asked for three quesadillas, they took 40 mins to arrive and they were made from other ingredients.

Beautiful, secure property. We enjoyed the pool and the spa. We had the Four Hands Massage and Couple's Temazcal. I liked the options available at breakfast. I recommend staying 3 nights rather than just 2.

Service in the restaurant needs improvement.