Bay Hotel

Friendly staff with clean affordable prices

I liked everything

The location was great, the staff was friendly and the price was amazing! I enjoyed my stay very much, the bedroom was comfortable and it included a microwave and a mini fridge on top of a small table that was great for working.

There were very annoying guests that would scream all night during my last night there. I think they were homeless people that had booked a night because it was raining, but it was a little scary and definitely uncomfortable. However, I don't think the hotel could have done much.

the amenities of the room really offset the location... remember you are in SF... (tenderloin).. people are really friendly; the coffee bar across the street makes great coffee and breakfast sandwiches. Location affords nice walk along Market to Cable Car turnaround and further down to Grant (to Chinatown).. BART and buses are always close to take you to any part of the city.. the room (with bath) was quite a surprise... wood floors/windows for light/nice bathroom... room came with tv/sat and microwave and fridge... and comfortable bed.. Knowing SF I would stay here again since it is a good location for my SF haunts and walks...

Small noises in the walls from the next building.. more noticable when tv off.. sink might have been better in bathroom.. needs better lighting where it is located...

The bed was comfortable and the room wasn’t broken

On the way out too get my deposit back the hotel men cussed me of having a cigarette butt in my room wasn’t trying to give me my 250 doller back but then he did so he made me go back up stair for the room key when I got their he pick up a cigarette bud saying it was mine and it wasn’t that wasn’t nice because it wasn’t mine I went outside to smoke

I loved the friendly staff at the front desk and the freedom to use hotel key card to enter the building. I especially loved the cleaning staff who accommodated me with towels, trash and helped me return iron and ironing board.

The front desk could be livelier or friendly when checking out

Great value! When we stayed here, it was $50 or $60 a night, a great deal for the quality of this hotel. For what it's worth, I don't think I've seen the price that low since then. The rooms were great - was a pleasant surprise, given the price and location. Staff was friendly, for the most part. Overall a great experience. Would definitely stay here again.

The neighborhood is a bit sketchy (understatement). It would be nice to be able to have visitors in the room. And finally, an elevator would be helpful, as well, as I believe the property currently doesn't have one (though I believe it only a four story building

the front desk guy is a nice guy ,most places the people at the front desk are hateful and rude, i have even been dumped because of the front desk at some other hotel scaring my little boyfriend ,this guy i would never have to worrie about this at all and dthat means so much to me!

the neighborhood is not the best but the police station is within eyesight .

The room was clean. The customer service was excellent. location was very close to a lot of attractions. The rate for our two night stay was very reasonable.

The Inn has no AC units. A fan is provided but the room stays pretty hot (November visit) Walls are very thin so if you're a light sleeper be aware.

hospitality, and great customer service

the area, a lot of homeless people out on the street, the hotel should have a contract with the nearest secure parking structure lot to have their customers park their vehicles.

Free breakfast, even if minimal is always a good thing. Private bathroom and a pretty new room.

No parking available, neither a special price with a close parking. No air conditioning in the room.