Holiday Inn Express Hotel & Suites Terre Haute, an IHG Hotel

Everything. The hotel is undergoing renovations, but it was being done as such to keep travels safe and comfortable. Our room was clean, comfortable, well lit and the air conditioner worked great. Plenty of towels, coffee maker, tea bags available, refrigerator and microwave. The best room set-up we have been in yet. Breakfast was good, hot food available even though the breakfast area was in the construction area. Hot sandwiches upon request, sweet rolls, bagels, hot or cold cereal, fresh fruit, juices, coffee, milk and tea, basically the works. Coffee, tea and lemon water along with other small items available all the time for guests. The staff was very friendly and helpful. The location was good for us, one exit down from all the main Terra Haute one. The pool and hot tub were not available as of yet, but the hotel next door was allowing the patrons from this one to use theirs. So accommodating! We will stay here again.

We stayed in room 208. No complaints. Super clean, room smelled fresh,not overpowered with air freshener. All of the staff we encountered were very friendly, helpful, acknowledged us and greeted us with a smile!!! Breakfast was great,had plenty.

Pool being repaired, couldn't use it.😕 however there was a backup plan in place, we could have used the pool at the neighboring hotel. Also, for some reason when I went to pay my bill, the credit card kept being declined, I contacted the company, all was well with my card. Anyhow I ended up having to pay cash, $400+dollars.

clean, good friendly staff and good breakfast bar

They took “incidental” money out of my account the day after we got there, which I was never aware they would “take”, then when I questioned them I was shown a sign at the checkout counter that said it would be charged, not explained going in, and of course, now waiting to be refunded. They should tell you that up front!!

Most everything was great as we have stayed here before

Toilet yielded a loud squeak when flushing. Shower was heard in the bedroom just as loud as being in the shower, like there waso no insulation in the walls. Woke my wife up when I showered at 5:00am. Stayed here before an the rooms were very quiet. I will remember NOT to accept rm 217 again

Liked having an ice machine on our floor.

We got down to breakfast about 8:45am, and most of the buffet items were low or out. They were refreshed a few minutes later, but we had already selected our items from what was left and sat down. So we weren't really able to take advantage of the refresh. It should have been about 10 minutes earlier.

We loved the pool: it had salty water and little chlorine- wonderful! We wish we could stay longer to use it more. The room was super clean and quiet. The breakfast was fresh and nice - it had everything for each of four of us.

location is good for us. we have stayed there many times and only once has the staff been friendly but it is so close to our dad that we overlook this.

we love everything but wish the staff could be a bit welcoming. the hotel is about to need some updates

Just perfect, except for one thing.

I asked for house keeping to hover as with the snow there was a bit of salt grit on my carpet. And I twice asked for fresh towels. Both requests were forgotten.

Convenient location to family visits and easy access to road. Staff is very friendly and always has our room ready promptly. Air conditioner worked great!

Elevator floor were dirty. Access panel with elevator buttons doesn't look like it was cleaned. Toilet in room, the pipe whistled and back rim was dirty. During past stays, this was not an issue.

Good location for our travels. Nice staff. Gluten free bagel option available at breakfast. So amazing! No hotel we used ever had that. My husband has Celiac disease and must eat gluten free. Thank you for having that option.