Express Inn Parsons

Great location with plenty of parking spaces. We were towing our pontoon boat with us, which required additional parking. Well-lit parking lot, and the property was clean and maintained. The staff was friendly and helpful. Our room was clean and comfortable. The breakfast area was very clean with a nice offering of items. The gentleman handling the front desk and the breakfast area was very attentive and constantly made sure that everything was stocked and replenished.

We didn't think our air conditioning unit was working in our room. We called the front desk for assistance and had someone at our room in a matter of minutes. Apparently, the unit requires a certain amount of time at the lowest temperature before it works properly. He adjusted the unit, and it worked like a champ in under 10 minutes! I would not really call this a dislike or complaint, because we were taken care of immediately as well as offered another room if it didn't correct itself. Outstanding customer service!

Our host, Kenny Dharma, just purchased the hotel (he has had/run many) a year ago, and has been refurbishing it. We were the first to stay in our assigned room. It was beautifully decorated, fresh, clean, and the mattresses brand new. He couldn't have been more invested in being sure our stay was perfect. We booked only a couple of hours ahead (we were on a cross-country drive with an infant), and he waited up for our mid/late-evening arrival cheerfully. The value was crazy-good, and the breakfast was great. What a wonderful surprise, in such a remote location.

I didn't like that we arrived late and had to leave early! Sure, there's still some work to do on this old motel, but Kenny and his good taste and hard work (along with his wife) will help this place rise up again -- for us, the stay couldn't have been better, really.

I presume I met the new owners at check in. They were kind and friendly! I could tell they care about this place and the customers' experience. Pet friendly hotel; just remember to let them know in advance, as the charge is $15 per pet for one of their pet friendly rooms. This was incredibly important to us, as we were travelling with our three small dogs. There is a very large area out back to walk your pet(s). Hotel was quiet and clean, and the price is right.

Very good value, especially with pets. Owners were very friendly and called to make sure we were going to make it when we were late. Rooms are large, beds are decent and pet fees are reasonable ($15/night per pet). New owners are clearly trying hard to improve the place, making small but important improvements: flower beds, security cameras, LED lights, etc.

Breakfast was pretty basic but better than nothing.

This was an excellent stay. Not only was the customer service stellar but the facility was very clean. I would highly recommend the hotel to anyone. Enjoyed it very much.

There was nothing I did not like about this hotel it was a great stay.

Very helpful staff & super breakfast options!

Really... Everything was super. The staff helpful with our luggage. The flowers were super!

quiet, hospitality, super clean

nothing

The owner helped us (Handicaped) with our luggage!!

We would like an easy chair in the room.

The price was right

The heater took about 20 minutes to start and then we roasted all night. The temp gauge was about 10 degrees off.

Everything was awesome. A good value. The owner Kenneth was very friendly and helpful. I will stay there again.

nothing