Holiday Inn Express & Suites - Parsons, an IHG Hotel0

Mr. V. Ghandhi was very cordial when we arrived for our three day stay. We were visiting for a family reunion and our relatives were due to arrive. He managed to honor our request for our room to be near their two rooms. He also helped obtain a requested crib from storage for our family who checked in late in the evening. The free breakfast was satisfying. The hotel is modern, new, clean and we enjoyed our stay there. The lady who worked the desk at night was also very nice.

The air conditioning was set at 65 degrees, which was too cold for me. The second night I was able to adjust it to a more comfortable setting.

The breakfast, room, bed was so very nice! Staff was great, especially Alexandra. I struggled to print copies of our boarding passes for the next day. She spent quite a bit of time & patience with me helping to successfully outsmart the airline software. She was so kind respectful even though this older lady struggled with technology. She went above and beyond to help solve my problem.Our family enjoyed the ice cream in your snack area-consider adding chobani yogurt! Our family occupied 8 rooms @your hotel for my mother in law's memorial services.Thank you for making it a very pleasant stay. We will definitely stay here again.

The breakfast was wonderful, but consider keeping it open a little longer in the morning. A larger table in the room would be nice but I did love the chaise.

The facilities were very clean and the beds were comfortable.

The manager/owner "conveniently" didn't have our reservations. After contacting Booking.com, the hotel was supposed to cancel our reservation and rebook us at the Booking.com price and not charge us a cancellation fee. My credit card statement shows they charged full price for the room. I'm still waiting for Booking.com to refund my prepaid hotel room fees ($140.35). My daughter's reservations were "mysteriously" cancelled two days prior to her arrival, and they only had rooms available for full price. She also booked through Booking.com. After: posting this review the hotel manager amended the price :-) and therefore I'm amending my review.

Location was great , best and cleanest hotel we’ve stayed at in Parsons Kansas .The beds were very comfortable.The staff were nice as well.thank you for making our stay enjoyable!

The location was within 1.2 mile of the three places I had to visit.

Breakfast was not good. The biscuits were hard and obviously pre-made. The gravy was not good and obviously from a can. The sausage was not browned. The egg, 'omlette?" was rubbery. The coffee, juice and yogurt was fine

Clean and comfortable beds.

We were in supposed to be a handicapped room. I guess the tub was a whirlpool. It had a bar to hold on to get into the tub. But, I could hardly get into it. I had to struggle to get my legs into the tub. If it’s handicapped they need to have walk-in showers. Other than to tub, the room was great.

By far exceeded my expectations!! Slept better here than I do at home. Facility was immaculate. Staff was so pleasant. Breakfast was wonderful! I will be staying here next time I come to town!

Very nice comfortable room

Snacks were only accessible in the lobby, there were no vending machines on the floors.

What a nice hotel! Super nice staff and accommodations. Best of all, super nice and comfortable bed!

Comfortable bed clean room. Wife had knee surgery and they made her comfortable as they can