Holiday Inn Express & Suites - Wentzville St Louis West, an IHG Hotel

Location and price were great. The staff was very friendly. The facilities and room were clean; plenty of pillows and towels.

Staff was having technical issues and I was not able to check in for a couple of hours. It was 76 degrees when we first walked in the room and it smelled like the previous occupant was a smoker. The breakfast was so-so; omelette's were cold the first day; Scrambled eggs were rubbery the second day.

Everything was very new and well-maintained. The breakfast buffet was excellent with lots of choices. Our king bed was very comfortable. It was nice to have a small refrigerator and microwave in the room. There were lots of lighting options in the room as well as multiple outlets and USB which was convenient.

The shower spray seemed like it was low-flow.

Like the cleanliness and the variety of breakfast options.

Pool under maintenance on the afternoon on Friday. The door to our room didn't close all the way, we knew to pull it close but the room service(cleaning) crew did not. So when we got back our door was not secure. The thermostat would constantly error so had to control manually a few times.

The entire staff was friendly and made us feel very welcome. Also the room service and the free breakfast was off the chain.

I loved their free Breakfast every morning and all the food was delicious. They had such a lg. variety of food. Bacon, sausage, scrambled eggs, cheese omelets ,cereal ,pancakes ,muffins ,bagels and all different kinds of juices and plenty of fruit.

Everything. Everything was thoughtfully styled for simplicity and with clean, fresh modern lines and colors. The room was delightful. Very large. The bathroom huge. Many little amenities and a sign that says call if you forgot anything. King bed with queen sofa pull out provided plenty of kickback room. We traveled with 3 dogs who were very good and loved being able to stretch out. Plenty of technology in the room too with a personalized welcome made you feel at home. Great little breakfast. Very good coffee. Bed was comfortable and everything was spotless!! A fantastic stay.

Nothing.

Size, cleanliness of room, friendliness of staff and the surprisingly high quality of the breakfast buffet.

Price of room-$720 for three nights over a weekend in Wentzville MO. seems high. Staff was unable to give me an explanation. Perhaps the booking company is the culprit.

Very clean hotel.

Very clean hotel. The bathrooms were all together and had no rotting molding or any of the deterioration that you see in a lot of hotels after a while. Nor did they overuse the paint. The water was hotter than expected, and the food was good. For not pig eaters, there was turkey saugage! yah!

Very good breakfast, very clean and well monitored serving area. Check in Staff were exceptionally customer oriented, very personable and helpful.

Seemed to be slightly higher in price than what seems reasonable; maybe about $25-40 too high.

We will definitely be staying here every time we come out to visit family in Wentzville! You can tell the hotel is brand new and well taken care of. The staff was also very friendly, including Vic the manager. Lastly, there’s plenty to do within walking distance - Sugarfire was a lot of fun. Looking forward to futures stays!

Next time will request a room on the opposite side from the highway.

Everything! Room size, breakfast, outlet accessibility, towels. This was a great place to stay.

We had to wait for our room because of a computer reboot. Management discounted our bill for the inconvenience..