Comfort Suites Newark - Harrison

I'm originally from the area and always stay at this location whenever I come to town. My main purpose for this stay was to bury my mother, when I let the manager and staff know, they were VERY accommodating and expressed their condolences. I was offered a bottle if water when I started to get a little emotional and I will NEVER forget that act of kindness. My next stay will be next month and again in August.

I didn't like that some guests decide to smoke weed in their room and have the entire floor smelling like marijuana.

clean and tidy! spacious room and near to the highways. free parking and breakfast is a big factor for me to choose this hotel and it didn't disappoint

all fine except just one small incident: i was busy with my (crying) son while picking up the breakfast when one of the staff was tidying up the sugars. she started to ask me where I'm from and started to comment on my "rude manner" for not saying good morning to her and somehow saying that "my people" is like that (I'm foreign citizen that has been living in the US for sometimes). very disappointing, I was there for 20 seconds and still trying to calm my crying son and she made that comment instead of offering helps.

staff was very nice and professional, the Manager Mr. Ash very friendly and accommodating , I would definitely stay again..

Breakfast

Value for money. Property is old, and if you can overlook wear n tear due to age of property, everything else is fine. Room was clean. Staff is nice and helping.

You can hear people from adjoining rooms and people don’t pay attention how loud they are, in middle of night. Due to Covid, breakfast options are very limited.

location, friendly staff & good breakfast

after housekeeping lady came, left the room smelling a bit like cigarettes so we had to decline housekeeping for the rest of our stay.

I love when you walk in the smell of cleaning, I so love the room my floor was on, 1st floor, my room was cleaned from top to bottom, I actually love the room setting. My bathroom was as clean as if I did it myself. Room service was awesome also, I will chose this hotel again anytime.

The room was a Great size, the bed was comfortable, we couldn't hear outside noises in our room and the staff was extremely friendly. Also, the location of our room was perfect for us being on the first floor close to the entrance being that it was just a one night stay.

The room had a stale smoke smell, the toilet flushed/ refilled oddly and the ceiling was cracked in the bathroom.

It was easily located and close to where we had to go. It was clean and staff were pleasant. The breakfast was sufficient and fulfilling.

The bed was a bit hard but tolerable. Sofa needs cleaning and all other chairs noted.

Breakfast was actually pretty good.

Third floor is very hot. Second floor had no ice machine. Bathroom body wash dispenser was empty.

Room smelled extremely clean and looked extremely clean. No stained sheets, no stained pillow cases, clean tub/bathroom. Very nice, comfortable room.

The hair dryer wasn't the greatest but that wasn't all that surprising to me.