Hampton Inn & Suites Newark-Harrison-Riverwalk

We absolutely loved our stay once again. This hotel has become our go-to for quick getaways. The price is always right and the staff is so good! In particular, a young lady at the desk (K. Phoenix) was there for our last night. We had such a hard time finding parking after a late night and anticipating an early morning to avoid holiday traffic. She really helped us make something work and gave us peace of mind about our vehicle. Even after waking up later than we expected, she assured us that we were just fine. Upon our arrival at check in, the young men at the desk made the process a breeze. The bed was exceptionally clean as well as the overall appearance of the room. I have very sensitive skin and have yet to experience any issues with the linens/towels. Location is great to get to Irvington, Elizabeth and East Orange in decent time. Great food options very close by, we highly reccomend Urban Tabdoor if you're a fan of Indian delicacies! It really was a great stay!

Some of the fixtures near the bed and the bathroom had some wear and tear, but nothing drastic enough to demand different placement.

I have stayed here about 4 or 5 times because of the location. For the most part it's a nice place and convenient to highways & trains & the staff is very nice.

Breakfast never starts at 6:00 a.m. and if you have to be somewhere early you're always running 15-20 minutes behind & if you don't get there as soon as they start serving the food, I noticed they don't replenish it and you're out of luck. Also, outside in the front when you enter is always full of garbage, ashtray overflowing with trash and cigarette butts all around. They need to clean it up more often and power wash the front. It looks like the ghetto from outside.

The facilites, the room was clean and good size. Beds were comfortable and clean. The bathroom and towel were clean. Ths check in waa fast as wel as check out.

The breakfast was from 7am to 10am. However by 9am most of the food run out. There was not oatmeal and a ladie say it they didn't have more. The had waffles but were only one flavor, the regular one run out, and there was not oil for the waffle maker. . There was a messed on the tables were the food was. The toaster was malfunctioning and the trash can was full. The pool was out of service however there was no a sign about it. We askes a housekeeper. The a/c didn't have a remote control and my niece was freezing but the temperature was not able go being regulated

Breakfast was always much the same. But, We were there 12 days. The room when clean was not properly vacuum. the floors were very dirty. Overall the stay was good.

The TV channel/cable stations The fire alarm went off a few times. That was alarming.

Pleasant environment. Helpful at front desk. Clean common areas. Parking availability. Quiet, relaxing facility. Easy travel to and from.

Room 320 bathroom sink drain was stopped up. Had to use kitchen sink most of the time for personal use. Water drained very slow. Left dirt rings. Had an engagement to attend to I was press for time in allowing maintenance to work on during my stay. The light switch plate in kitchen was hanging off and half was missing. The bed was rickety. To just sit down on it it creaked but the mattress was great. It didn't effect my sleeping. Nice room, clean but the 3 issues above took away from the room being a 10.

When I turned on the shower. Brown water came out. Also, the location description is not accurate. Ot states that it is walking distance to the American Dream and it definitely was not. I had to pay tolls to get to the place and back.

Good location if you want to fight jetlag after landing at Newark International and/or for short visits to Manhattan. A regular bus brings you from the airport to the other side of the river and there is a short walk to a railway station (Broad Street). Rooms, beds etc. are cozy and comfortable. Breakfast starts from 6am and thus gives you good options to reach Manhattan early (if needed). The staff sends a copy of invoice to your e-mail - you even do not need to ask.

Breakfast is generally fine to start a day but might have some more variety.

The first staff member when I arrived was very thorough and was able to help everyone she had there. She was very friendly (remember it takes two) when I got up to her (I did not wait long at all) I asked her about my room and she said "I will take care of you" the room was nice spacious and clean. She gave me everything I needed for my stay. We laughed a bit and off I went. I had no problem with parking. (There is plenty of parking on the property) walking through the halls and seeing different staff members, everyone was friendly and greeted me as I greeted them as well! The breakfast was over the top. The young lady running the Breakfast made sure everything was hot, fresh super tasty( you have to have the potatoes) I am a vegetarian and had no problem eating ( I probably had more than anyone else there) 😋 There is a gas station right next door so you can get snacks and waters or what ever floats your boat. Thank you once again for a wonderful experience and taking care of me. I used my towels the first night I got there. I went down to the front desk and she did the Michael Jackson spin around and I had fresh towels. I will be staying there on my next business trip!

The reviews of others on this page. I almost changed hotels reading them. Because I give and thorough review of everything including the part that I played. Was I friendly or was I the actual problem. If (which I did not have any problems) how did I handled the problem. When giving reviews people forget to add there part.

Enjoyed the room and decor very comfortable and appealing!very peaceful and pleasant room !

Staff was not appealing nor pleasant! As I was departing the hotel I boarded the elevator and was trapped in there the elevator stopped working I had to use my cellphone to call for help! After getting someone to get us from the elevator! The staff didn’t seem to care that I was upset about the incident they brushed it off as nothing!! The I had to ask the guy at the front desk about the breakfast as he kept talking on the phone and ignored me and the fact that I was trapped in there elevator he said nothing!!!! I was appalled and upset by these actions !!!!

Staff and their service has seemed to improve since my last visit. Staff is much more courteous, responsive, and helpful than previous visits.

Broken coffee maker, broken iron, broken sink fixture, and VERY dirty carpet in the room. The carpet was so dirty that my feet were dirty from walking on the carpet. Disgusting.