SureStay Hotel by Best Western Rockdale

The staff was wonderful and made a great recommendation for dinner. I had one of the best steaks of my life at The Piano Bar in town! The property was small and quiet and while older, it was very well maintained and the rooms were updated and clean and had everything you could need inside them including a fridge and microwave). I also appreciated that it was pet friendly and the fee was only $15/night/pet. The bed was cozy and comfortable enough.

The breakfast selections were meager - that could be better for sure - but given the price, I can't complain too much. I had some trouble with my key card deactivating a few times during my stay but they were fast and helpful to fix the issue. The TV situation was a little hard to figure out at first and it annoyed me that it turned off automatically if you hadn't changed the channel in a few hours but that's really the only things I can pick on them about.

An easy to find hotel with lovely caring staff. The bed was great and it was quiet on our end of the property. A great nights sleep and a fun swim in the morning in the pool which is a bit worn but well kept.

I would have preferred some fresher fruit and a protein at the breakfast (apples and oranges were a bit past their best, and boiled eggs would have been appreciated)

Quiet location really appreciated. Comfy rooms with good microwave and fridge. Helpful welcoming team. Easy parking. Only 3 hours to Houston International Airport. Under new management who are making very positive changes. Lots of local eating places.

Newer towels please

It’s a older hotel, but very clean and very well maintained. We stayed there during the week a 4th of July for my granddaughters softball tournament. We booked one night at a time because we didn’t know how long we were staying. No problems at all.

The staff was friendly, the room was wonderful with an iron and coffee maker, oh and the bed was super comfortable. Thanks for a wonderful restful night.

There was nothing I didn't like.

We always stay here when visiting family. It’s convenient and clean.

The Continental breakfast wasn’t that great. Some of the staff weren’t very friendly compared to previous years since we have been staying there.

The breakfast was a little stale. I suggest you all serve single bottles of milk and juice. It does not seem sanitary to have everyone pouring out of the same jugs. It could cause sickness.

The hostess had a smiling face everytime we saw her that goes along way when your tired from traveling, and room was outstanding.

The bed could be a little softer. But other then that everything was good.

was clean, comfortable, and staff were excellent. breakfast was good - not great - but it was good; had a couple hot items, pastry (packaged), small apples & oranges, cereal, bagels and breads. Drinks: coffee, a small selection of tea bags, OJ & milk.

ran out of OJ.

The room was very clean and accommodating. Overall we were so pleased with everything.

Wish the restroom could have been just a little bigger, felt a little confined in such a small space, but it was very clean.