Best Western Derby Inn

Beautiful, clean and comfortable. High quality bedding and decor. Everything in good order except NO ELEVATOR. Not pleasant making three trips up and then three trips down ti move in and out after a tiring day of travel, especially for seniors. How did hotel ever pass ADA requirements?

Everything in good order except NO ELEVATOR. Not pleasant making three trips up and then three trips down ti move in and out after a tiring day of travel, especially for seniors. How did hotel ever pass ADA requirements?

Breakfast was great! One of the nicest breakfasts we've ever seen. Staff was super..friendly and helpful. They were all great! Including housekeeping. We would stay at a BW Derby Inn again. Very nice!

Pool was a little cool..could have been a couple degrees warmer. But a very nicely kept pool ,very clean. Also clothes closet was a bit small and "short" for hanging clothes. But all the extra shelves were nice.

The breakfast you offered was excellent! The girls behind the front desk were very kind and helpful.

I wish that the milk were in individual cartons. I like to know what I am drinking and the expiration date. I was.told.that you are getting an elevator, I hope so. I needed to do a load of laundry and doing the stairs is extremely difficult for me.

The staff was very friendly. Everything was clean and well kept up. The beds were super comfortable. The breakfast was delicious. We would definitely stay here again.

They advertise a game room and there isn’t one anymore. My kids were bummed about that.

Everything was well done and met our expectations. We thoroughly enjoyed our stay and would definitely stay here again during any future trips to the Eagle River area.

Nothing really. It was summer with beautiful weather, so it would have been nice to sit outside, but there were no tables or chairs.

The breakfast was OK, given the restrictions of the pandemic. Choice of juice, coffee, cold cereal, various wrapped pastries, yogurt and hot breakfast options of bacon, diced potatoes and an omelet. Staff is very friendly and helpful. Next time I hope to try out the swimming pool, the only one I know of with a snowmobile on the bottom (tiled mosaic). Every room has a picture of a world champion snowmobiler, which adds to the ambiance. The lobby is very nice, and would be a great place to hang out in other times

The only lacking here was an exercise room, but the pool would have been a good option if I hadn't been to much of a slug to use it! The location is just north of town, which some people might find out of the way, but it was really nice and quiet.

The price was really high for the location and I didn't get my veteran discount even though I asked for it and showed my card.

Very welcoming when we arrived. Kind and helpful with our questions. Breakfasts were over and beyond the normal. Clean, quiet and comfortable. Great pool and hot tub.

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The price was high.

Very clean and the staff was very friendly and attentive. The bed was very comfortable!! Breakfast was good with a good variety to choose from. Was one of the nicest Best Western that I have stayed in.

Was a little pricey!! Was too hot or too cold and no in between.