AmericInn by Wyndham New London

We enjoy staying here because it is quiet and the staff in the past have always been very nice and helpful and the breakfast selection is great. The rooms are clean and nicely decorated.

The gentleman who checked me in did not greet me and only asked for my name. Not very hospitable. By contrast, the lady who checked me out was very nice. When we came for breakfast at 08:45 am the food had not been replenished and no one was available to ask. The food was eventually replenished at 09:30 am. The grounds look neglected and sorely need weeding. Not a good visual picture and makes you wonder what else is being neglected.

I noticed the people at the front desk were hard workers--helping with housekeeping and snow shoveling too. They also helped me with my questions about accommodating my family as we gathered to go to a funeral in the area. The lobby looks very welcoming, clean and comfortable. Beds very comfy, rooms quiet, clean, and up-to-date. Pool is larger than I expected. Price was very good value.

It seems that all hotels and restaurants are short-staffed at this time. I wish other travelers would be more patient and appreciative of places like these which are trying to do their best.

Staff is wonderful. Well kept, clean and good location.

I liked the property but the room rate on the weekend of June 24 was way too extreme . We’ve stayed there recently before on a Saturday night and the rate was much lower and reasonably priced. I was very disappointed in their rate. I’m not sure we will stay there again mainly due to the rate. The staff was very accommodating and pleasant.

The hot and cold breakfast is the best I’ve experienced in a few years. Variety. Appearance. All top notch! Every staff member I was in contact with was the best example of the best in the business.

Refrigerator in the cabinet could use updating. Or a freezer. No real complaint though.

The breakfast choices were outstanding. The layout was impeccable! The staff should be proud of the appearance and taste of all the choices.

Far exceeds any other stay i've had in the area. No changes for me.

I really enjoyed Jennifer at the front desk. She was very honest and professional. I feel as though she went above and beyond to ensure my coworker and I had an high quality stay!! Thank you Jennifer; please continue our excellent customer service.

The printer ink was low in the business center and my study guide was printer light. I did not ask for new ink because I did not want to bother the staff, she was preparing breakfast for the consumers. However, I will alert the staff for future use.

The breakfast was fantastic! We have been on the road for a while this was our favorite hotel. Breakfast just had a few little extras that made it less boring for my family, like whipped cream and chocolate syrup for the waffles!

Can't remember if there was anything I didn't like.

The room was very clean, the staff was very nice and helpful. I will definitely stay there again. I think everyone that travels should stay at this hotel! I give it 5+ stars.

There wasn't anything I didn't like except the bed gave me a backache. Other than that, the room was awesome.

The breakfast in the morning was excellent. The best actually we have had at a hotel before. :) Jackie was so polite and was checking to make sure everything was filled up. Our room was clean and cozy. We booked the hot tube room and it was perfect.

My only little thing is that I just wish the hot tube was quite but I doubt you can fix that. It ran perfectly.

The staff was very nice and willing to help with anything and specially when it was noticed I was having issues walking

That at check in was informed the pool was open 24 hours and wasn't it was locked at midnight. And breakfast food ran out