Leonardo Hotel Berlin KU'DAMM

Reception staff was very kind. Great location. Clear and precise instructions. Breakfast good. Comfort room. We were able to leave our bags at the hotel after our check out.

In the hotel bathroom there were those standard messages of if we wanted to reuse the towel, to save the environment, which was to leave the towel extended. But there was no place to dry the towels in the bathroom. It didn't make any sense. Also, our room didn't have those "do not disturb" signs for the door, for example. I needed to make an important work call (23h till 1am) and the wifi was terrible, the connection failed and crashed several times which compromised the progress of the call.

I was given a very comfortable room on the second floor and it was quiet. The breakfast buffet was excellent. Reception staff were helpful (on the whole) and one receptionist was most helpful in allowing me to check in for my return flight on the hotel's reception computer. I am very grateful to her for this. I stayed in the same hotel four years ago when it was called Hotel California - it is now part of the Leonardo group. I was pleased to see that it is still a very good hotel and standards have not changed for the worse.

The immovable glass barrier in the bath makes it difficult to reach for the bath taps when running a bath. One of the receptionists gave me wrong information about various things on three different occasions. This included telling me that the hotel cannot use the reception computer to help guests while her colleague did this willingly (see above). She needs to be better trained.

Location couldn't be better. Right in Ku'dam and 5 min walk to either Uhlandstrasse U-bahn or S-bahn in Savigny Platz with train direct to the airport. Staff friendly and helpful! Loads of restaurants around! All categories!! After a bad start at check-into probably hotel's smallest room (miserable!) I was moved to a large and very nice room! Couldn't be much better! Good breakfast in large breakfast room. "Standard buffet". But nothing to complaint about! Tables always quickly cleared.

Nothing! At least not as soon as I was moved from the initial shoebox room!! Maybe a little pricey? But Ku'dam is Ku'dam?

A very warm welcome, great staff at the reception. Free water and apples. Got a room upgrade - thanks so much for that, we did not expect that! The very next day the room was cleaned and everything was replenished: water (high quality), coffee pods (average quality). The room is ok in size, nothing special, but we did not stay at home except for sleeping. No noise from the street, no noise from other rooms. A little bit tricky lift, but it was fun :) The location is not central at all, but it is close to the zoo. The district is really cool, a breath of fresh air after living many times in central districts with all known sights - give it a try. Plenty of delicious restaurants in the neighborhood, 10 minutes to the center by metro. I loved the stay!

Really nothing. I did not like the rating of the hotel. Seems like bad reviews were from the distant past. I stayed in much better hotels basing on Booking reviews, but they were really comparable with this one.

This is the second time we stayed here. We chose to book here again because we liked the area and the price of the hotel is good considering the facilities and location. We got a room with a bathtub and overlooking the inner courtyard, as requested. Coffee machine was available in the room. We also used it to generate hot water for tea. Small fridge and a safe were also available.

Wi-fi was particularly bad this time. Most of the time we had to use mobile data, but perhaps due to the location of the room, we barely got any signal for that either. Translucent bathroom door - still weird :D

Great location, very easy access to other areas of Berlin. S and U Bahns can be reached in 10-15 minutes. It was very chilly during our stay, so we didn't get to walk around the area in the evenings. Will have to come again and definitely to Leonardo. The hotel room is cozy and big, an inhuman-sized TV on the wall, fast internet. It's partly lucky that it faces the courtyard, so it's not clear if the room would be noisy if the windows faced the street. Special thanks to the staff!!! Only upon arrival, they served us water with lemon and apples, kept our backpacks until the evening, but most importantly, found an opportunity to offer a better room at no extra charge. Thanks again!

That's when Hotel Leonardo exceeded expectations. I certainly did not get the quality offered in other cities for a similar price.

perfect central location, yet quiet. Great breakfast choices and much better than comparable hotels. Clean, rooms are appropriately sized and with sufficient storage, bathroom with everything one needs.

Hotel seems to be short-stuffed, especially the reception cannot be reached most of the afternoon because just one staff member is in charge of all check-ins and as the location is preferred also by travel groups...no chance to reach anybody, if something is missing. The staff does everything they can, but it is probably just a reflection of what can be seen essentially everywhere

It was a really great stay, I came with a colleague for a business trip, the staff was really friendly and helpful for all our needs, we had some parcels delivered to the hotel which they received for us so that we could pick them up when we arrive, also there was no water cooker in the room and when I asked for one the receptionist brought it to our room right away. The breakfast was amazing (I think one of the best breakfast I ever had in a hotel), and there, too, staff was really friendly. The room was very clean, no noise from the surroundings or the other rooms, and a really great location near both subway and bus stations to get easily to the city center and the exhibition grounds.

everything was perfect during this stay :)

Location close to restaurants and shops. Room was clean and comfortable. I would have loved to have extended my stay. The breakfast buffet was good too! Front desk staff was great! They were friendly and helpful.

The only issue I had was how I was treated when dining at the breakfast buffet. The man who was working there asked for my room number and I provided it to him. However, he insisted that I was wrong and spoke loudly as if to embarrass me. Other people dining started to look at us as he continued to say that it was not possible for me to be in the room number I provided him. I feel he could have approached the situation better without being so accusatory and making a scene. He kept insisting that the other women dining already gave him that room number. It turned out that they gave him the wrong room number. He hardly apologized. That was the only thing that ruined our stay.

The comfort was enormous. We got upgraded to the superior room surprisingly. Quiet and very good looking rooms. There was water and coffee waiting for us in the room. The staff was very friendly and helpful. The location which I thought is far away from the center is beautiful and very convenient to sightseeing - metro station next to the hotel and train station 5 min walk.

The wifi was a disaster! That’s why I’m giving 9/10. It didn’t work at all. Apart from that everything was brilliant.