Best Western Hotel Mannheim City

The staff were amazing. Our rooms were very clean, the sheets were changed daily as well as the towels. Everything was very well put together and the maids were extremely kind to all of us.

room adequate. smaller than what i was expecting. i booked online and i thought i was getting 1 queen and a dbl bed. reception was accommodating though and gave me 2 small beds. I didn't require any housekeeping my entire stay other than an occasional item i needed (ie. toilet paper, kleenex, hand soap) that i went out to housekeeping myself and requested in my best German. housekeeping only spoke german but we communicated somehow.

very difficult for me to do any stairs, having a disability, so having to do stairs from reception to get to 1st floor was difficult, especially with my luggage initially, but someone had some help with luggage. I was on the first floor, near end of hallway, so it seemed pretty quiet at night.

I like the place, no, I love it! It is a block away from my son's place, it is in Quadrates which makes it perfect for any activity. It is clean, the personnel are pro, kind thoughtful and co-operative! As I wrote the last time - it is like a daiper for the sole, especially when you need a cozy nest after a lot of work, tension or stress. The price is reasonable, especially in these times of globally raising prices. So I think, it is only up to us, visitors, to make it the place I am describing😉

No such thing! As I wrote up, the visitors have to realize that this place is their home for a while, but is is also home for many others. The contrast attitude puts the staff in an awkward position and they do not deserve it! I will still be staying with this place every time I visit the boutique town of Mannheim!

We had a comfortable room with small but efficient bathroom. The room was quiet so we could sleep well. The breakfast buffet offered a broad selection to chose from.

Upon entering there are 8-9 steps to carry up all luggages. This is really annoying especially when someone travels with sizeable bags. During the booking some computer glitch happened and only one room showed up in the hotel’s system with breakfast. We spent some time over this, because we paid for both rooms the same price meaning the breakfasts must have been included in the price. Anyway I thought the personnel should have offered the missing breakfast out of courtesy, but instead they wanted us to pay for it again. That I didn’t like.

A good option for a 1-2 day stay, especially if you have business in this part of town. Staff is friendly, breakfast is good enough.

Be aware that it is quite noisy outside, especially late on Friday and Saturday nights. Both times, unfortunately for us, some hotel guests were especially noisy, who, most likely drunk, yelled first on the street in front of the hotel entrance, and then in the hotel itself.

Place is nice and clean, matches the description. Location is great. Walking distance to all sights and great restaurants. We had a nice time for sure :)

I just wish it was clear that parking place is almost impossible to get. We arrived after 7h of drive and still had to look around where to park. Receptions did provide the tips where to park, but yeah, just a big hustle right at the arrival.

Comfortable bed, clean, nice shower, quiet and private.

The room was a little cold and the heater/aircon unit was not plugged in. We plugged it in, but couldn't make any sense of the remote control - it didn't seem to do anything. Perhaps some instructions in the room would have been useful. That said, we didn't ask for help as it wasn't unbearable. Also, some tea/coffee making facility in the room would be a nice addition, as there are no coffee shops anywhere near the hotel and the breakfast is not included.

The staff is friendly and helpful and the room was cleaned everyday. The bed is quite comfortable and the location is great.

The bathroom is a bit small, esp. the shower. Not a problem for me though but take it into account if that's important for you.

The room was very clean and very quiet - the location was central and close to many tram/ bus stops. The room was not very spacious but it had every comfort needed.

Nothing.

The location and price was great. The bed was comfortable and everything was clean. The front desk service was great and helpful.

The bathroom was a little cramped. but I didn't really care. Some other people might not like this or may have trouble getting in or out of the tub.