Am Bismarck

Great location right by the central train station so you can get everywhere quickly. Wassersturm park is a short walk along with restaurants and the shopping streets. 24 hour reception to leave your room key with so you don't have to carry it around and worry about losing it. Bed was very comfortable. They have ac for the hotter season. I'd definitely stay again when I come back to Mannheim.

Couldn't arrange a late check out due to high demand. The thermostat for the ac is controlled by the front desk so if you like it cooler you need to let them know.

The property was centrally located and a short walk to most major attractions. Jill at the front desk welcomed us warmly upon our arrival, made checkin easy, and even joked with us and our young daughter. The rooms were relatively spacious by European standards, clean, property had an elevator and AC, and breakfast had all the essentials and didn’t leave us wanting for more. We were able to park 2 blocks over in paid parking for about 16euros for close to 24hours.

During checkout there was some confusion where the property was asking for 5 additional euros. It seems it was the booking fee and something between the hotel and booking.com. The issue was exacerbated by the lady at the front desk who didn’t speak English. Luckily they phoned Jill and was sorted out by me forwarding an email to the hotel stating that I’ve paid for the property. Did not ruin my stay but did delay my checkout by about half an hour as we were heading to Cologne and already had a 3h+ drive ahead of us.

We were 5 persons. Service was perfect. Front desk personal slways glad to help and answer to questions.very warm feeling.the hotel in very good location , near the center.not exensive.good breakfast. Elevator.comfort rooms.clean.public parking available nearby

Tea and coffe in the room

It was the first hotel were I can truly say that was clean. And when I say clean, I mean really clean till in the detail; not superficially.You can see is a family business. The room was big,and I had a bathroom with a window. Although the hotel ist near the train station and a big street you can't hear the noise inside; it's quiet .

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The location is ideal. Close to the train station, so it's very convenient. But not right next to it so it's not noisy. The concierge is open 24/7 and the staff was very helpful. The room was also big compared to other good hotels that I've stayed at.

Sometimes the WiFi keeps getting disconnected and can be slow.

Location is great, a few steps from the main railway station, trams, and buses. Walkable to the city center. Staff were pleasant and helpful. The room was comfortable.

Could hear traffic noise from the busy street below my room. Shower door was odd. It did not prevent water from escaping onto the bathroom floor.

Standard 3-star hotel, everything as expected and without problems.

Noisy street, strange entyway ino the shower.

Very close to the railway station , less than 5 minutes walk . Very clean room and bathroom. Good shower. Friendly and helpful staff

There was only a net type curtain at the window rather than a full curtain which was a bit odd . I therefore did not put on the light in the room as it did not feel so private.

The hotel staff were excellent and very helpful and friendly- particularly in the morning when I was given some good advice about how to cycle out of Mannheim towards Frankfurt. Overall my stay was a very good/excellent experience. The airconditioned rooms were a bonus!

I was very happy with my stay and the way in which I was treated- I have no complaints!

I booked this hotel as it is where trains to Paris and Bern depart from Germany. It's the perfect location with large well kept rooms! Room amenities were above expectation for the rate paid. Staff are very friendly and helpful. If you are visiting Mannheim, stay here!

WiFi connection is unstable.