Grand Zuri BSD City

They have a pool, gym and sauna. The staffs were very polite, fast response and helpful. The location is in the main road but the room is quiet, near the shopping centre, restaurant, waterpark, mosque, highway, hospital, and only 35 minutes to airport. The food was amazing, have many choices of menus and cooked in proper way. The restaurant is clean, tidy and cozy.

The property was good, the service was nice but I have one bad experience with one of the lady’s staff in restaurant who work at night time. When i was invited few of my friends to eat, the way she explained about the food that was not available was but rude and arrogant. She is definitely disappointment that ruined our nice staying in the hotel. Hope they will take action for it.

Both the front desk employees and management of the hotel were exceptional in their respective roles. There is no room for debate regarding the cleanliness of the Hotel. as well as the Restaurant was great especially during Ramadhan.

Honestly the room is not meet my expectation due to the size of bed for Twin Bed are 100x200 which commonly that I'm used in another's place are minimum 120x200 (need to mentioned on description at Booking.com). In addition, I had a negative experience as a result of the fact that the Taxi that I had reserved beginning in the evening was not ready when I went to check out.

Well maintained and room was clean enough. Breakfast was excellent, in terms of taste and variety. Staff was very attentive to the kids

The smells of the room corridor, smells like the old carpet, maybe can add room fragrance or something. And also, Mineral water that provided in the room was only 2 bottles of 330ml and the additional will be charged. At least if you want to limited to 2 bottles, give at least 600 ml, like the other hotel does.

the hotel is clean, good priced and the service is overal very good. when I entered the room I found the lock of the door broken. i forgot to mention it directly to the reception so the next day they informed me that they are going to charge me 150.000 IDR for this. however I explained them that it was like this when I entered the room and without any discussion they removed the claim. people are very friendly and I stayed here already a few times planning to come back again and I hope the service will stay like this.

the location isn’t close to the city. although for my purpose it’s perfect, for someone who wants to explore Jakarta city center it might be a bit far.

quiet environment

facility no hand towel, limited shower gel limited tissue toilet paper no make up mirror in bed room area. it usually put in bed room area with a chair. the make up mirror in toilet (next to toilet bowl) and i must stand. while my leg is after surgery, i can not stand longer. and the space for make up mirror to stand is also very narrow

Clean, good location (near a mall), staff is friendly and helpful.

Yesterday when I was in the bathroom, the sound of workers drilling something in the next room, I was so shocked that it made me panic for a moment

The selection of bfast one day only got beans and English style,and the rest Indo style, so my family bit not happy, the staff was attentive and very helpful , appreciate for the helps.

The internet 🛜 so slow 😞😞 and need to be upgrade . Also Shame didn't sell beers 🍻

The staff were helpful, polite, responsive, and they made us feel welcomed. The room was comfy and clean. Breakfast has a variety of choices, more than I expected. The hotel location is convenient. Surrounded by nearby restaurants and Teras Kota mall.

We were at the upper level. We got no TV signal for almost 40 mins during the heavy rains.

The reception area was beautiful. The room was clean and simple. Breakfast spread was nice.

Wood color style in the room were odd. Liveable and comfy room but weird. Loud music during breakfast... Had to sit outside because we couldn't talk to each other.

Spacious, clean and new room — beyond my expectation.. you better hire a good photographer

1. The refrigerator is not working 2. Need hire a better performance on sunday morning or just play from central audio