ICON Casona 1900

The room was clean and a good size, the bed was comfortable, it had a nice outlook, with opening windows to the small balcony, great shower, handy safe, and fridge/minibar. The wifi seemed fine. Breakfast was good, with fresh fruit, nuts etc, and dishes to order, with staff there very friendly (Fernando). There are several metro stations not that far away, but most convenient are the many bus routes, mostly very frequent, making it easy to get to museums and the lively tourist areas (which we preferred to visit for eating and drinking as the local places seemed more up-market than we like). There is a supermarket round the corner. The area is not too noisy,

The air con was not operational because it was winter. This meant that at night the room was a bit warm - even though it was February - and stuffy. Though the area is not too noisy, and opening the windows fine during the day, there were a few restaurants bars with street seating, which were fairly noisy on a couple of late evenings. So we didn't feel we could keep the windows open at night.

Breakfast was amazing! Great way to start the day. We also loved the location. Not in the center of town but within walking distance of the Prado and other museums. Cabs are relatively inexpensive, so we liked being slightly outside the hustle and bustle of "downtown." Also, we were surrounded by terrific restaurants and boutiques. The hotel itself was beautiful, very art deco but in a modern renovation. We loved the lounge where we could stop at the end of the day or evening for a cup of tea or coffee.

The hotel was very high-tech -- everything operated in the room by a touch screen. Took a few days to get used to for us baby boomers. Others probably wouldn't even notice.

Loved this hotel! The location was in a quiet and desirable area of Madrid, yet close to restaurants and shops. The staff went above and beyond. They are very attentive and know what real customer service means. It was a very pleasant experience dealing with them each day. The hotel is kept extremely clean. The decor is quaint and goes with the area. The breakfast was wonderful. It offered a wide variety of items in a lovely setting. This hotel goes above and beyond in all respects, even compared to overpriced luxury hotels I've stayed in recently. The value is incomparable. I wholeheartedly recommend it for any traveler. I can't say enough good things about ICON Casona 1900. From now on I will choose ICON hotels, knowing the experience I'll have.

There is nothing I can think of that can be improved.

Great room with large balcony/terrace that is definitely worth the extra money! The hotel is located in a very upscale neighborhood just outside of the city center, but very conveniently accessible by public transport (metro & bus). During the nights the street is calm and the good sound proofing added to that really allows to sleep well (even for us as light sleepers). Wonderful extra touch of welcome drinks offered by Cindy of the staff!

If we are really pushing ourselves to find something: the seating on the balcony could have been a bit more comfortable and the leds of the electric wall controls give just a bit too much light during the night, but that's easily resolvable by putting something in front of it.

great room with super bathroom and facilities.

no direct parking near the hotel

Great boutique Hotel , excellent location near shops , Museums , and Madrid’s historic Center , only 15 minutes from Airport , very impressed with personalized attention to guests , By Reception and Service staff , and specially Breakfast Restaurant ( Great buffet and hot options to order menu ) Shoutout to Fernando !! the best !

very ample rooms , for decor a little eclectic for my taste , but very comfortable beds , and super nice Bathrooms

The location is excellent, in the middle of the Salamanca neighborhood, surrounded by upscale shopping and restaurants. The rooms were magnificent with views and super clean. Staff was the best, they were friendly and helpful. There is a restaurant in the terrace where you can have Mexican food, there is live music, and their drinks are amazing.

Everything was perfect!!!

Outsdanding in all aspects. Great location, great staff, great staff, great staff (yes, 3 times!), brand new rooms, nice linen, awesome bathroom, amazing restaurant. I am running out of great adjectives. This is a fantastic hotel in the best neighborhood in Madrid.

Nothing. It feels like home!

The hotel is perfect for a business stay. My room, although not very large, was modern, tastefully appointed, clean and functional. Nevertheless, the extent to which the lights, the AC, the blinds and even the toilet flush are controlled by digital switches installed throughout the room might be a little overwhelming at first (I don't consider myself super-techie). I had a king-sized bed and the mattress was very comfortable. And while I had balcony access with a view over a busy street below, the room is soundproof and heard no noise from within or the outside. The bathroom is clean, functional and the shower area provides for easy access. Body lotion, soap and shampoo dispensers are provided. The hotel has made tremendous efforts to protect the health of its staff and visitors during the COVID pandemic, evidenced by sanitizing gel dispensers throughout the facility, a Plexiglas partition at the counter, and the required wearing of facemasks throughout. I felt very safe as a result

Can't think of anything I did not like.

The room was really good, very modern and comfortable. The street is quiet and we had no noise to keep us awake. Facilities were also good.

The breakfast selection is rich, the only remark was about the coffee. Very small improvement might be possible. It was good, but can be a bit better :)