AC Hotel Palacio Universal by Marriott

A classy 4* hotel. Lovely staff, first class breakfast. The receptionist was very helpful and we were able to leave suitcases for a 3hrs after we checked out. It was during those few hours that we went left coming out of the hotel and found Mercado de Piedra.... a whole indoor market with brilliant shops and eateries!

Everything was brilliant.... the breakfast was excellent with a great variety and served from 7am to 11am. Lovely continental selection, breads, yoghurt and fruits and any choice of seeds, nuts etc. cakes, croissants plus meats and cheeses. There was also a hot breakfast of rashers, scrambled eggs, and mushrooms plus toast.

The place has an unbeatable location. The old town is just behind the hotel and the port (where to take the ferry to Cies Islands) is just in front of the hotel. We booked Queen Room; it was on the second floor and looking at the Port side. The room was very spacious, clean and comfortable. The staff was very friendly. Finding a coffee & tea machine ready, when we were coming back to the hotel was awesome. We had a very comfortable stay.

We didn't like the design of the toilet door :/ It's quite funny I know but the door was glass and was not strictly closing; it was leaving one-finger gap between the door case and the door edge. It felt a bit uncomfortable not to have total privacy of a toilet :)

Very good option, nicely situated in the old city center. Nice rooms and good breakfast. Very pleasant and helpsul staff. My room had lovely big windows, with partial look out on harbour.

The glass in the windows do not insulate noise from outside. So you will notably hear traffic and possible nightlife noise (though for me it was manageable) I would recommend windows to be upgraded for better noise insulation in future.

This hotel has the best location in town! Across the street from the maritime Club and just a couple of blocks away from the old part of town and also from the shopping area. We walked everywhere very easily and safely. The sea view from our room was spectacular! From the outside, it preserves the charm of an older & classy edification but the inside has been totally remodeled to comply with modern needs and design. I would come back to this hotel on a future visit to Vigo

As you would expect this is an excellent hotel. The hotel is in a good location (right across the street from the cruise line terminal) The hotel & the room is clean and comfortable. The reception & room service staff helpful and friendly. The breakfast was great with cooked or continental options. I would definitely stay here again.

There is nothing that I could say about the hotel or its staff that I did not like. But there are no in room coffee or tea making facilities

The location is the star, close to the pier, right in the middle of the night life zone, despite this the place is very peaceful and quiet. Great restaurants very close to the Hotel. The bedroom was clean and the bed was really comfortable. The staff is really nice and helpful.

The shower door was a little bit narrow so the floors would get wet really easily, but nothing too major.

The location is perfect. Near the estuary front promenade, a lot of restaurants and cafés nearby, 150 metres from the Old Town (Casco Vello) and 200 metres from the central business district. The staff were polite and helpful. I heard no noise from nearby rooms and the bed was comfortable, giving me a good night's sleep.

The only fault I would find is that the hotel does not have a car park, and despite the discount at a nearby underground car park offered to guests, the parking fee was still expensive. Hotels I have stayed at elsewhere have an arrangement with similar car parks and hotel guests pay no parking fees.

Extremely good location, particularly if you want to visit the islands and the museums. The staff was very professional and courteous, Santi, Isabel and the second floor cleaning staff were wonderful. The room had good toiletries and amenities, absolutely four star. Breakfast was good, a/c, fridge, safe and WiFi worked well. Even the weather was good. Felt very Covid safe, it's all in the details.

nothing to complain about. If it had a swimming pool it would be pure perfection

Great location. Convenient to many things. Hotel has fitness room with dumbbells and cardio. Breakfast was nice. Front desk staff is exceptional.

The hotel is ok but definitely the price is way too high for what the room can provide. The room was clean but pretty basic. The bathroom was nice and the view from the balcony was pretty nice but very loudly.