The staff was very welcoming and helpful!! The room we stayed was large and overall quite comfortable, as was the bathroom, but both have seen better days (in particular comparing to another stay in the past) . Location is good, close to restaurants in Santa Fe Ave and a couple of mini markets/ grocery stores. Nice breakfast, with vegan options and a nice array of 'organic' produce; very attentive hosts.

The room windows faced an internal patio and there was a constant and strong noise emanating from the air conditioning system of the breakfast room / lobby below; luckily, we could still keep the windows shut overnight. A bit disappointed and misled by the offered in-room 'kitchinette' facilities: beyond 2 set of plates, cutlery and cups, no pans or cooking utensils were provided ; and only a microwave was available.

I truly enjoy my stay at the BENS Recoleta Hotel, which is well located close to many bars, restaurants,coffee shops, little markets, and pharmacies. The room was spacious and really well equipped. Double curtains, a large closet, space to place my luggage, dining table with chairs, little refrigerator, big size flat screen TV, good internet, nice size bathroom, good water pressure in the shower. Balcony. The one that I appreciate the most was the sefe box where i can keep my pasports and valuables. Room aslo were very clean, the the bed was comfortable, there were plenty of pillows and the sheets was extra crisp! Breakfast was good. The staff was extremely professional and helpful. They were willing to solve the problem that Booking.com created! After i explained the issue and my concern, they walked an extra mile to figure out how to handle the situation, take care of the problem and bring smile to my face. Thank you Sarah, Facundo, Felipe!

the room was spacious and comfortable. the hotel was located in a comercial area with a supermarket and pharmacy next door. stores and restaurants around the area.

the hall was small, dark and smelly, at the floor where my room was. There has a timed light though.

Location fantastic. Breakfast was good and had a few options. Staff were exceptional and very helpful

our sliding door to the balcony didn't seem to latch but we weren't on the ground floor so no big deal

The room was very spacious, feel comfortable, more like mini studios.

Maybe some part of the bathroom can be upgraded

The beds were very comfortable and the whole studio very clean and tidy

We were only at BENS for one night but really enjoyed our stay, the facilities were perfect for what we wanted.

The price anounced in your link was not the one you charge at the end

Staff at front desk, both morning and evening shifts, went above and beyond to ensure my visit was a great one!

Quiet environment. Staff very friendly and attentive. The room was in good condition and clean. The bed was really nice and the pillows comformatble.

Some of the appliances and installations looked a little bit at their limit in terms of life use or normal tear and wear. Nonetheless, everything worked fine and no issues encountered.

BOTH VERY GOOD