The staff was amazing, from the guards at the door, front desk, breakfast attendants, bartenders, housekeeping, they all insured we had everything we needed. The hotel is also beautiful. We reserved the palace and our room was spectacular.

The only slight problem was the concierge couldn’t find a package that had arrived for us. But they found it after showing them the proof a staff member had signed for it.

I loved it. the location is perfect. the staff went above and beyond. everyone was so friendly and the breakfast was great. especially Camilla, Melanie and Jose were amazing. they helped us get our luggage back after Air France lost it. the facilities are great and everything looks clean and well taken care of. if you are looking for an all around great if slightly expensive experience look no further! the steak restaurant is also a great place to go. Tip- pay with visa or MasterCard, foreign card means no tax and both cards offer a very favorable tourist currency rate- pay in ARS on card and save money.

only that there are no USB connections available at the bed.

Breakfast was fabulous. Room was spacious and well laid out. Very tranquil. Beautiful gardens. Staff was exceptional and wanted to ensure a great stay.

Didn't like QR code for services. I detest QR codes and don't like looking at my phone for this info. A written option would be preferable. Also, light switches were very complicated. Better labeling for what switch does what would be better.

Wonderfull Service, good rooms, beautifull old building. Perfect location. Very goood concierge service, Lucio was very helpfull.

One one the breakfast restaurants is vegan, but no way to guess. No eggs or butter for breakfast. Got a transfer to the airport, the driver almost crash us twice. Not up to the task.

The reception area of the hotel on the Posadas side is presently closed. This is understandable given the pandemic. As a result, however, guests residing on the the Posadas side are required to do a considerable amount of running back and forth as the restaurants, spa and reception are only open on the Avenue Alvear side of the hotel. As noted, this is understandable, and a minor price to pay given the excellent service of this hotel.

Amazing location. Great facilities. Food and spa was amazing

Rooms on the palace side are much better. we only got to stay on the palace side during our second week

Best spot in Buenos Aires. Forget Faena and other stuff. Ask for a garden view room.

Nothing. However, I believe it is no good to disable, since it has lot of small stairs.

Beautiful hotel. Great breakfast. Great restaurants placed in a charming garden. Very helpful staff.

Terrible wifi in the room. TV channel selection was a little poor for international users, considering the quality of the hotel.

The location is perfect, the garden is beautiful, the rooms are spacious and the staff is very friendly. We celebrated the New Year at the Park Hyatt and had a wonderful evening. The food, the entertainment and the magical setting made this a celebration we will never forget.

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We ordered a snack of cheese and biscuits to our room with a glass of wine, however we had to go out and left a message on the cart to please leave as we hadn't finished. unfortunately the removed it and when we mentioned it to reception nothing was offered!