I stayed in two different hotels during this trip to Buenos Aires. The other was a five-star hotel arranged by my Antarctica cruise operator. Frankly, in comparing the two, I prefer staying in Novotel because it is located in the exciting theater district surrounded by great restaurants and entertainment venues. It had everything I needed for a comfortable stay but I did not have to pay a hefty price for it. I was particular impressed by Novotel's front desk staff including Palo who were very helpful in answering my questions about the city--it was my first time in Buenos Aires. I will stay in Novotel again if I am back to B.A. in the future.

It was centrally located in the city with easy access. The staff was kind, and very accommodating for taxi scheduling and city tour guide advice. early and late check out accommodations were provide for very early arrivals and late flight departures.

I was surprised that there was no microwave, iron, ironing board, wash cloths, lotions, Q-tips, and English TV channel options for international guests. private events in the main bar area were rented to local parties for events that excluded the use of the bar for the regular guests lodging at the hotel. this forced you to go out into the cold to look for alternatives. the room had too many light switch options, often confusing where or how to turn off and in the lights. No complimentary breakfast or coffee options.

Location is amazing. Corrientes av. really gives you the feel of the city. Close to amazing places, theaters, restaurants and others. Plus the rooms are quiet, super comfy and welcoming. Restaurant and the bar are great and it had a pretty nice pool

The room we got had water from the shower leaking a bit to the bathroom. It's a minor, doesn't change the experience at all.

Comfortable bedroom; nice location, close to subway and to restaurants and stores. walking distance from Obelisco and Florida street. Good breakfast; hotel staff was nice.

the street can be very noisy during the night on weekends. Windows have good acoustic isolation, but if you have a chance to request a bedroom facing the opposite side, do it.

We like the location as well as the room. We also enjoy the breakfast. Staff at the front desk were very cordial and friendly. They went out of way to help us in getting our tour organized.

The restaurant service was slow when we took the dinner. Also they could have some more vegetarian option.

location was fantastic. The best location by far to all the places I was going too. the pool/gym was great too in the warmer weather.

My bedroom door didn’t lock and breakfast was super basic. Reception weren’t helpful on where to get money exchanged either.

excellent location, close to attractions, good breakfast and very friendly and responsive staff.

the room was small, the decor needs refreshing and the lighting and switches are very confusing!

Location, staff and room comfort.

Lack of availability of late checkout. Missed a proper coffee machine even at the breakfast there is no latte.

Location was perfect. Service was excellent.

Hotel/rooms need TLC and some upkeep.

close to many Restaurant, quite and great working ACC

infrastructure is old and need urgently an refurbishment