First and foremost, the young reception staff team who were fantastic. All extremely helpful and friendly. The hotel itself, although tucked away down a small alley, is in a great location. A 5 minute walk to Republic Square and a further 10 minutes to the Opera House and Cascade. There are plenty of cafes, restaurants, bars, supermarkets, money exchange bureaus and ATMs in the immediate neighbourhood. The breakfast terrace on the 15th floor has incredible views across the city and on a clear day, Mount Ararat in the distance. Breakfast was good with a selection of hot and cold options. Omelette and sausages, an array of.cold meats and salads, yoghurt, cereals etc. Coffee, tea and fruit juice. Perfectly adequate to start the day.

Nothing to complain about.

The location is fantastic. Very central with many restaurants nearby as well as a grocery and an exchange. The staff was very friendly and attentive. The room was spacious and super clean. Lovely upgraded bathrooms.

The hotel needs better signage as it’s a bit hidden. The taxis could never find it. The breakfast was very basic and the coffee wasn’t drinkable. We had to get our coffee from outside every morning. We had a twin room and one of the beds was extremely bouncy and uncomfortable. The mattress must be old and needs changing. We had a problem with the AC in the room but the maintenance team tried their best to fix it asap. The water pressure in the shower was very low. The terrace was closed for renovations which was disappointing as it was one of the main reasons we booked this hotel. Would have been good to know in advance.

The view from the hotel is amazing. Breakfast was great, employees were really helpful and always tried to help us with things. The room was what we expected.

There is one thing I did not like. We booked this hotel specifically for the underground garage that is advertised on the official website of the hotel (there is even a photo of it there). Upon arrival we found out there is none and the hotel has only a few parking spaces. Luckily we never had a problem with parking, however this kind of spoiled our experience. I told the receptionist to talk to the management about taking it down from the website, but it is still there.

very well located in the centre of Yerevan, a bit hard to find but search for the signs once next to the building, they will help you reach it. Room was spacious, clean and with good aircon and wifi. Tea and coffee and kettle provided. Please note the city view is from the terrace on 14th floor not from the room, our room had direct balcony door to the terrace but the windows are milked as the terrace is common for all hotel users. Breakfast tasty, nice options to choose from, good coffee. Friendly and helpful staff, they can arrange private transfers and tours as well.

such a shame that 15th floor terrace does not have any seating area, it has such a potential! Currently it's just a vast terrace with great view but without any seating area so people just get there to take a photo. Really a waste of such good location. Even breakfast which is served on this floor is only within closed restaurant part, there's no option of outside seating.

Location and friendly personnel

Many little things like they give you an electric kettle but there is no socket to plug it in - you have to crawl under the table and unplug the fridge first. They give you drinking water on arrival but on the following days they don’t. Noise protection isn’t good. I didn’t like the view from my window on photo but that’s minor.

Really in the city centre, then very strategic to visit the city. Very nice view from the room to the city and the Ararat Mountain. Good breakfast with a beautiful terrace to the city and the landscape to Ararat Mountain. Staff very nice and helpful. Good money for value especially considering the position and the quality of the room.

I didn't like to spend 10.000 AMD (about 24 euro) for each airport transfer provided from the hotel reception, while the last time by Yandex mobile App I spent only 1.500 AMD (3,6 euro) for the same path.

I loved the stay at the 14th Floor. The staff is exceptional. I would like to make a special mention of Yana at the help desk who guided me about my stay all the time The kitchen staff were extremely polite and nice too. In fact, they cooked a vegetarian breakfast dish especially for me when they got to know about my dietary preferences. All in all, this hotel is highly recommended! Bonus, I had the direct view of Mt Ararat from my room 😁

Location is perfect, very near to everything you need. From grocery, restaurants, tourist spots etc.

The tall guy from the reception is kinda sarcastic when i ask if it’s safe to roam around during the night. He said it is more safe than to my own country. I was offended because I think it’s normal to ask about it esp for the first timer like me in the country.

Centrally situated (5 min on foot to Republic Square) the hotel has all you need to have a good stay: clean, big room (we were on level 2, not 14) with a lot of space in the shower; very good WiFi, wide variety of products at breakfast, nice staff having a good English.

The AC (an old device!) didn't work well, so it was a little bit too hot inside the room.

Great location, right in the city center, so easy access to all restaurants and tourist attractions. Large room, good internet

I am not sure if were was an AC in the room (I didn’t see it), for me it wasn’t a problem as wether was quite comfortable, so in the room it was good temperature. But I don’t know how it will be in summer and in winter