It was close to the hospital where we were visiting a family member. We needed the 24 hour reception with a late arrival so it was very helpful. We have had 3 visits and staff have always been helpful and friendly!

The shower curtain didn’t stop the water going all through the bathroom and I wS worried my mother would slip however housekeeping were amazing and provided us with additional towels to assist with this. Also the bed in this room was very high for 2 short women! It was nit a problem in other rooms we stayed in for our other 2 visits.

Pool was great being salt water. Room service was perfect after a late arrival. Room was a decent size.

Shower floor was a drop down and slippery. I nearly slipped over and forgot to tell my 9 year old. She did slip over and hurt her elbow. When I mentioned it to staff, they didn't seem that concerned which was disappointing. We were there for a cheerleading comp and had she been injured it would have really affected this. Also the bed was super hard. Didn't get much sleep

Good price for a good silent location. Room was large and clean. Kitchenette and utensils were sufficient. Parking was not a problem. Garden, pool, sport areas and BBQ area were very large and in good conidtion.

For accomadations longer than a week, the cleaning is once a week. That's OK, but they might leave some spare trash bags instead of waiting guests to ask for them.

If the hotel could have a courtesy bus to drop.ppl off to the QSAC venue because we've travelled far with no car .. n some ppl can't afford taxi n ubers.especially those on low income ..just remember we are doing this for out children they are our future ..

The waiting when we got there because our rooms weren't ready n we just travelled long way to get there.and all we wanted was to rest ..no tea or coffee was offered we were stuck in the gaming room for ages ..the courtesy thing to do was to offer tea coffee juice for the kids n biscuits ..its not everyday you would do it... and then you wouldnt lose ood customers ... that was annoying..

The hotel was fit for my purpose, which was to attend a family funeral at the cemetery within walking distance of this hotel. The staff at arrival and in the dining room were welcoming and friendly.

I wouldn't stay here for a pleasure holiday as it's isolated from any local attractions, particularly if you are travelling without a car. There are no easily accessible nearby shops that can be reached on foot. So you're captive to using their dining facilities unless you use expensive taxis. There was a fridge and microwave, but no convenient way of stocking them. One tiny milk container for tea and coffee was inadequate for even my first day. But of course I wasn't there for pleasure but family bereavement. One light fitting over the bed wasn't working.

Quality Hotel Robertson Gardens is a perfect place to stay whether you are visiting for business or family vacation.Very comfortable room, Friendly staff willing to help with smile.Such a positive service attitude is highly commendable.Special thanks and appreciation to the Manager Flavia Filitoga for the assistance given to accommodate my daughter. We would definitely stay there again. Highly recommended.

1 bedroom unit. Clean, comfortable, quiet, spacious, full kitchen.

Multi story units behind had a clear view of our bathroom window where there was a small section that couldn't be closed 😕 Booked online and asked for a downstairs room but arrived to find they didn't get the request (maybe a Booking.com issue?) and we were upstairs. Fortunately we were able to change as we checked in early. Would have been nice if there were tables or seats in garden area,couldn't sit outside to enjoy the nice weather.

Breakfast was great as I have coeliac ,the staff were happy to make me a special delicious Gf breakie on a lovely cool verandah in the restaurant. The room was a good size and very quiet except for some rd noise at peak times. I loved the large tropical garden setting of the motel.

There was a step down into the shower that caught me by surprise a few times.

Comfort of the bed was excellent. Unit was clean, which was good, and there was plenty of free parking, with spots right outside the unit.

Cleaning ladies were very loud talking amongst themselves and were proclaiming who was still in their rooms for all to hear, they really should be more discreet. If we had of wanted to sleep in the daytime, they would have woken us up.

Very nice place to stay. We staied in a two-bedroom vila and it was fantastic - huge with parcing lot just in front, fully equiped kitchen. We spent there our New Year Eve and were plesently surprised that the restaurant was working. Stuff was very nice, beds very confortable. Great value for money.

Location is not in the best part of the city, so you would need a car to move around, but for us this was not a problem at all.