Staff during booking and slight change were very accommodating and friendly, on arrival reception was busy with it being joint with bar but was welcoming. The room exceeded expectation and incredible value for money, location perfect to walk the strip of York and walk to the York show. We even watched the fireworks off the balcony on the other side of the facility. The room was comfy and the heater worked very well, fridge tea coffee kettle toaster and crockery provided.Info booklet was both a wonderful and helpful read, I was happily impressed with the whole experience at settlers.

Other guests came back to facility loudly, at 12:30am- stumbling home merry from the pub down the road assumably, but they quieted soon after. Nothing on part of the facility control.

Location was excellent, perfectly located in the middle of town center Overall, except for the mattress and a slight odour on arrival, the room was clean, tidy, located in an excellent location, right outside the courtyard.

Mattress needed to be replaced, appeared to be well used, And a slight closed up odour on arrival, as if the room had not been opened for awhile. Unable to use my Work Meals Card, due to the facilities being classified as a Pub.

great place and location. Staff was efficient and friendly. will highly recommend. fabulous 4 hour entertainment by a really good nostalgic band. food was first class and priced well. next time in York the Settlers will be my first choice.

single bed was terrible,.. hard as a rock...the toaster kept sparking and I think it fused other appliances,.I reported this to one of your early morning female staff members. No other issues, and these are only minor ones anyway.

Old world charm. Loved the preservation of its history. Great location. Loved the outside courtyard, both where our room was and the courtyard near the bar/restaurant. Friendly staff Great menu Loved the room compendium, a little history lesson!

Coffee cups are too small. Need mugs.

The room was centrally located with a balcony & overlooked parklands.The hotel is within walking distance to all the tourist sites, cafes, IGA & an easy drive to neighbouring towns & vantage points.

The stairs! If you have a disability it is best to have a downstairs room. I ordered a “gluten free option” at the Settlers restaurant but ended up being glutened possibly because there was corn flour in the gravy of my roast lamb dinner.

The check in was fast and easy with friendly staff who were quite busy at the time. We were allowed to park our bikes safely for the night and enjoyed a nice pub meal with their 10% discount for staying there too. The room was spacious and nice hot shower.

Nothing was wrong with it .. but I'll try think of something small to mention. The room is quite old and dated, although I didn't expect it to be any different for the location and were happy with it. The pool was full of leaves but we didn't plan to swim anyway.

The old world charm of the place I loved. Has a very country feel to it.

Bed was a little uncomfortable, not used to a smaller bed. We couldn’t get breakfast with you as we were told you were short staffed, found not much else in town that suited our needs, so waited for breakfast once we were home

The location was good, but we didn’t expect it to be very noisy. The train, early morning went on and on, the road next to our room was noisy very early morning, And then tjr motorbikes, I think we choose the wrong weekend. We didn’t have breakfast.

We just stayed one night, and left in the morning, Didn’t see much.

The location was excellent it was walking distance to all we wanted to see. It was very central. The room was quite and clean and the bed was super comfortable. The Publican Elaine and her husband Brian were the perfect hosts, they were very friendly and welcoming and we were entertained by local bands playing 50's, 60's and 70's music and Elaine was singing in one of the bands, it was a fun atmosphere and I would recommend staying at the lovely, York Settlers House.

Well priced . Well kept unit which is tastefully appointed . The premises are well maintained and feel new. Tavern not open , but plenty of nearby eating options .

No reception staff , but it is the New Year period . Reception is tucked away off the high street . Needs steps for improved assess ability to the unit from the back street .