I almost don't want to give a rave review because I want to keep this hotel to myself but Gregor and the team deserve all the praise. The staff was exceptional, friendly, professional and very helpful, made us feel welcome every step of the way. They also mix fantastic drinks so that's a huge plus, do not miss out on the bar! Lovely small spot and a nice little terrace for a sunny afterski (don't worry, it never gets rowdy). The hotel itself is beautifully decorated, it's really a modern, boutique feeling. Rooms are spacious, very clean, well equipped and comfortable. We loved the touch with the shoe box outside the room, so your shoes don't have to be inside the apt. Views are spectacular. The building is located at a beautiful promenade streak well worth exploring. I also had to add, the breakfasts that you can order are fantastic and the gluten free breakfast was truly one of the best I've ever had. There's also a ski and boot room where you can store your equipment overnight and have nice warm shoes in the morning. It's locked overnight, so you don't have to worry about theft. Overall, we are delighted with our stay and are looking forward to coming back. Gregor and team, huge thank you to all of you for making this such a great experience!

It would really be nitpicking, but some more plates and mugs and a mirror in the toilet as well?

The location was simply stunning, offering beautiful views that made our stay even more enjoyable. The apartment we chose was spacious, well-appointed, and comfortable. The service at the hotel was exceptional. I want to give a special shoutout to Ylian, who was incredibly helpful with our luggage, ensuring we had everything we needed. Additionally, Gregor made our check-in process smooth and welcoming. He took the time to show us the available apartments, allowing us to choose the one that best suited our preferences. His assistance was invaluable and greatly appreciated. Overall, our stay was fantastic, and the staff's friendliness and professionalism significantly enhanced our experience.

The Residenz Boutique suites is an essential location for any stay in Bad Gastein. We were amazed by the newly renovated rooms, which feature state-of-the-art furniture and bathroom facilities. The whole atmosphere is warm and welcoming, adding to the charm of the experience. One standout aspect is the exceptional service provided by the general manager. They were always available with helpful advice and went above and beyond by offering concierge services, which was a pleasant surprise. A special perk of this hotel is the breakfast box service. You can order a box filled with local delicacies the day before, beautifully presented and entirely free of plastic. This eco-friendly touch is a significant plus. We highly recommend Residenz Boutique suites for anyone staying in Bad Gastein. The combination of modern amenities, welcoming atmosphere, and eco-friendly practices makes it a top choice.

The rooms were clean, nice & bright. The staff was very friendly and helpful. We went there as a friends group and therefore also enjoyed the evening&night life in town. The hotel is only 10 mins walking distance to the “attractions”. Even though the roads were a bit steep, I wouldn’t say it was unbearable. Also, it’s nice to walk downhill to get to the hotel after spending time in the town. Even though the ski bus station is not that far away, thanks to the staff, we learned that the ski bus also drops you (kinda) right in front of the hotel.

The property is amazing and beautifully located in Bad Gastein. The rooms are new and modern, cozy decor. The staff were so welcoming and sweet, all of them. The bus to the ski area stops just outside and takes 5-7 min, very convenient.

The only thing missing was information leaflet or email on check-in but the staff are aware of it and improving. It is a new hotel and processes still being implemented, it did not bother us because staff were readily available.

Great location, very friendly and helpful personnel. very convenient parking available 1 min walking distance from the property. the kitchen is equipped with the basic things to prepare the breakfast, however all the products it is essential to bring with you as the grocery shops are quite far from the property. alternatively the hotel offer a nice breakfast box.

it is q bit challenging to find a breakfast location in the walking distance. there are a couple cafes but they are open not before 9:00 or 10:00 am.

Beautifull bathrom and overal stylish, cosy appartment. Helpfull staf. Ski room.

The king size bed was way to soft for anybody's taste and similar goes for the sleping couch in the living room. It would be good if apartments had an owen (at least a microwave). And although it's a 4 people appartment it would be nive to have 8 cups, plates, forkes, knives and spoons.

This place is fabulous! So stylish yet modern comforts and a great mix of independence with some great facilities such as the breakfast and bar area. Staff were super helpful, kind and welcoming. Proper Austrian hospitality. You won’t find a nicer place in Bad Gastein

An oven would have been useful but not a big issue.

Location was good and incredibly beautiful; the staff were really warm and friendly and helpful! They helped us book a private ski instructor etc. The hotel room was well designed.

Breakfast meal was great- but surprised that coffee wasn't included for the price and we had to pay extra and we were not aware of this at the time we ordered them. Also the table for breakfast was too small to accommodate the food so a bit awkward.

The staff was very friendly and welcoming. The view of the waterfall from our room was stunning. The designated parking spaces were handy. The breakfast was delivered to our room and it was delicious.

Nothing. Everything was beyond great. We would recommend this place to anyone staying in Bad Gastein!