The hotel is brand new, architecturally perfect, stylish and reeks of old times. It is as if you have returned to the end of the 19th century. Everything is perfectly designed and combined with the modern age. The staff is very kind, very professional, and I would especially single out Anja, Romano and Timo from the reception, Zoran from the Spa center and the younger guy from the restaurant ( during breakfast time). We are definitely coming again in January.

The five star hotel should have fresh ( orange ) juice for breakfast.

Awesome property with amazing service. Staff is doing their extra mile to ensure the guest stay in the highest level, from welcoming till saying goodbye. Cleanliness 10/10, breakfast team, food in restaurant is worth around least Michelin recommendation. Bedding is perfect, sleep with waterfall sounds and views are far beyond expectations. Special thanks to Spa lady. Our stay is definitely too short, Bad Gastein has to offer and Straubinger team is well trained and hospitable to assist in this. Highly recommended!

An incredible hotel with plenty of charm. The staff were superb. Always friendly and keeping on top of everything. Restaurant food was delicious. The facilities (room and spa) were excellent. There is a hike trail a short walk away from the hotel which leads you to the neighbouring town of Böckstein; beautiful scenery and not too heavy an incline. We will come back next winter.

Nothing to complain about. The perfect stay.

Location of the hotel is the absolutely beautiful , I would even say best in whole city. Swimming next to the waterfall while watching mountains is one of the kind experience. Room is really nice and great combination of old and modern.

Wellness was really great but missing jacuzzi , Turkish sauna (wet) . It’s spread on 3 floors and only on reception desk available fruits and drinks. It could be on each floor , advice

This place knocked our socks off. Far beyond expectations, a great stop after hiking in the mountains for a few days. The staff was amazing. Super kind and helpful. Sauna over looking the waterfall? Yep. Infinity Pool ? Sign me up. Great breakfast.

Was not prepared for the hills down to the hotel, or up from it. This has nothing to do with the hotel. And was kind of funny given all the hiking we had just done.

One of the most luxurious and beautiful hotels we've been to! We just fell in love with the place. Everything feels like a palace, The spa is amazing, the staff was unusually kind (especially the lovely and wonderful Bruno) and helped with every little detail, The rooms are amazingly decorated The view from the room is perfect good breakfast And above all an atmosphere of peace and quiet We will definitely be back!!

Probably one of the best hotels I've ever been to. Perfect room, nice SPA zone with a pool.

'Free shuttle-bus to airport' mentioned on hotel booking page is obvious lie, no one is going to drive you there. But it was main selling point for me, so that is quite unpleasant.

Location is good. View of waterfall was stunning . Restaurants within walking distance. Ski bus close. Spa and pool were beautiful. Renovation was well done. Nice blend of historic and modern.

Restaurant and food were expensive

My bed was like sleeping in a cloud and the room and hotel were exceptional. The hotel’s pool is wonderful and it was great to have access to the pool across the road too. Nothing was too much trouble and the staff were all wonderful. I will definitely be back.

Nothing

Everything !from the location to the great service,wonderful facilities,kindness of the recipients .special thanks to Catharina !she was very helpful, kind and generous with me.