The staff went above and beyond. I arrived two hours before the check-in time (2:00 p.m.). The front desk assistant told me I co uld leave my bag and go for a walk. I was exhausted and it may have shown ( I had flown from the USA and had been traveling for 15 hours). I asked if it was possible to wait in the lobby of the hotel. He then made a phone call and got me a room. The room was very quiet, very far from the elevators, and had a great view of the street. It had an electric kettle, which i learned is not common in Vienna, with coffee, tea, and chocolate, and cups and spoons. The mini fridge had water, sodas, and some alcoholic beverages. The bathroom had a great tub and I got a double bed, although I thought I had reserved a twin. I highly appreciate their efforts to make my stay the best it could be. Breakfast was excellent: it had a wide variety of foods, the coffee machine was great for cappuccinos and lattes, and nobody rushed guests to finish their meals, even when the place was full. I also received a coupon for a 20% discount on anything at the bar. I did not use it but it was great to have it.

I think the only thing that was a little annoying was that they never left enough toilet paper in the bathroom. There was not a new roll to start using when the one there was over as it happens in most hotels I had to go to the hotel reception to ask for toilet paper twice during my stay. The rest of the service was great.

Comfortable spacious room. Professional helpful staff. Good breakfast. Nice & quiet, away from traffic, good connection to transport hub @ Schottentor.Safe was simple to operate.Appreciated not being overlooked & on cool side of the building. A greater variety of English language European news channels would be appreciated. e.g., Euronews, France 24, Deutsche Welle.

A non slip mat in shower & grip handle would be a beneficial safety addition. Drinking cups with bigger capacity & easier to hold.

The staff is friendly and helpfull. The check in was very fast. The room was quite big for my single self, but it was very cosy and warm. There is a fridge with a mini bar in the room, a table, two chairs, TV and a water heater, together with coffee and tea bags. The bathroom is warm, there are plenty towels there, and the soap, body and hair wash in a vanity set. The breakfast offer was not very diverse, but there I ate some of the best scrambled eggs ever. Coffee is great too.

The elevator is kinda slow

Everything was perfect for us (we booked 3 nights but extended our stay by an extra night). The staff is very kind and helpful, the rooms are clean and spacious, the breakfast was tasty and varied. I parked in the garage in the basement of the hotel (25 euros/day), where the access is a bit narrow, but it was ok. We will definitely return to this hotel. Thank you!

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There is a watercooker & tea/coffee in the room. The windows were sound proof to outside noise, but the door of the room unfortunately wasn‘t.

As the door was not sound proof it was a bit noisy at night. I also found a covid mask under my bed, so maybe a bit more diligent housekeeping would be nice.

nice small hotel, in quite neighborhood, family atmosphere after many years I found a Bible in the drawer to read that was mandatory in every hotel up until 30 years ago, tea, coffee provided and every day renewed, very clean, its main advantage you are very close to center, you can reach everything on foot, good value

a little bit spartan but very honest proposition I will visit again

Room was fine, and I liked the fact that it was nice and quiet, even with the window open. Breakfast was good. It was easy to walk to the centre of town from the hotel.

The shower was a bit cramped. On the Friday morning the breakfast room was much more crowded than on the previous mornings, and the staff didn't seem quite ready for that.

I have stayed in this hotel earlier; it is perfectly placed for my needs (close to AKH, close to Danube channel…); it is situated in a quiet street, the rooms are comfy, equipped with the kettle (which is very important for me). The staff at the reception is kind and helpful, everything usually done quickly and effortlessly.

The last time I stayed in the hotel I had a room next to the lift and it is a bit noisy.

Huge rooms, fantastic location within walking distance of the Inner Stadt, on a super quiet street (and in front of University buildings which adds some interest). Transport links are easy and will take you anywhere in Vienna (though to get to the closest tram, line D, you have to climb some stairs). Overall, a really good stay!

I have visited this hotel many times before, and it is always my 'go -to' when staying in Vienna. Clean, good value with excellent room amenities. Some things even seem to be upgraded since last time e.g. new door lock, new safe and hot drink facilities i.e. kettle and sachet coffee, tea, sugar etc Staff all super helpful and welcoming.

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