Great location. Pleasant neighborhood with good restaurants. Av. Paulista and metro can be reached in a few minutes. Spacious room, more like a suite with different rooms. Air conditioning and fridge available. The hotel staff was very friendly and always helpful, but mostly did not speak English. Wifi works (mostly) very well.

Building site right next door with lots of construction noise. Guests downstairs also made a lot of noise. The pool on the roof is small and not very attractive. No coffee machine in the room (but in the lobby).

The room was actually a small apartment, very suitable for a vacation. It was clean, it has a sitting area, it has a lot of space for storage, the small kitchenette was very useful. Breakfast is served in the building next door and it has a nice variety of fresh fruits, besides some cheese, ham and local dishes. The location is safe as far as I've noticed (I wasn't walking out after midnight). Some good restaurants are nearby, a grocery shop is at 5 mins walk. Paulista Avenue is at 5-6 mins walk. The staff is very nice even though they have difficulties to speak English (at least, those I interacted with). Oh, and they have an Espresso machine in the lobby. You may have a very good espresso, for free, any time. I found the hotel to be a very convenient and comfortable place to stay when visiting Sao Paulo. Very recommended!

The location is good in Jardim de Paulista. A lot of restaurants around and seems safe. The hotel serving as residences as well has an aged public which makes it quiet but a little aged too. Entry is strictly after 3pm despite my arrival at 9am. The wifi is correct but nothing on TV but Brazilian Channels The apartment is large but aged as well. The neighbourhood is noisy and it hears so in the room Correct breakfast

Aged No flexibility in entry

Nice location, close to many restaurants, and Oscar Freire Street. I recommend the 2 bedroom option for a family purpose trip.

The breakfast offered at the hotel is very weak in variety and options. I recommend a renovation of this area by the hotel administration

Location, cleanliness of room, friendliness of staff

We were charged for a number of items from the frigobar that we did not consume. we put some of our own items in the fridge and do not know if there was confusion on the part of the staff member checking each day. We were in a hurry to leave so there was no time to dispute the charges. Otherwise we enjoyed our stay.

I've been staying at this hotel for the past 20 plus years, staff always great, between Paulo, Alex , Francielle and others, they always make my visit pleasant and smooth. Breakfast good, convinient hours, good varieties of fruits and breads. Love the location, near Paulista, and all choices of good restaurants at the Jardins, and easy to get to the airport too.

Really convenient location Clean and tidy Staff is super helpful Good views from Haddock Lobo Wi-fi worked fine most of the time

I had to move rooms because of a leaking problem in the shower and to keep the street facing side type of room I had to move from a queen size bed to a single size bed Also, no coffee machine in the apartments and not even one complimentary bottle of water.

location was great

Staff is the restaurant / breakfast was not enough. Service could have been better.

staff great!!very kind and helpful!

room outdated and breakfast coffee not good. bed very uncomfortable and pillow too.

I'Ve been staying at this property for more than 20 years, perfect location, very good price, amazing staff, good breakfast. It's a safe place, easy to get to any place from there.

More options of room service since they get it from outside the hotel.