this hotel has outstanding pools one of the best. so if you stay in this hotel my advice dont spend your money on Kotvata Pools Center this hotel offers pool and spa much more better , its private clean and comfortable.

terrible breakfast. no choices. we found only one kind of sausage and cheese. we found almost empty salvers at 8:00 !!! even bread try was empty, no coffee machine available for the guests. . the service madam was always outside the breakfast room every time smoking outside. when i asked for coffee she was angry. no appropriate food for hotel 4 stars. disappointed.

Well ,I think can be much better ,for example breakfast was joke ,quite noisy in the hotel base on that ,what visitors were in ,very small street ,is difficult to found parking ,but if you ignore the small problems ,I think is nice place to start with . Stuff was polite and quite positive ,the most important thing were the people in Sapareva Bania ,Mountain people ,very positive smiling and very good looking .......I,m so proud of that we have this kine of real Bulgarian people ,now I believe having all this nice moment in Sapareva Bania that we will survive like a nation Thank you to all stuff and the owner of hotel for the very pleasant 4/7 days in Koko hills Dr L.Dyakonov

Well ,a lot of things can be better ,but final feeling is amazing ,ones again big thank you to all of you ,let say -if you want more go in the hotels which are in the centre of Sapareva Bania ......price start from 150-200 Euro ,then you can have everything ,that is very thrue .

The room was very clean, the staff is really friendly and communicative, the water of the swimming pool where mineral and hot, vey pleasant and quite place. The food in the restaurant was amazing and the breakfast very generous

No privet parking but we could stop our car not that fare from the hotel for free

Good breakfast, Wi-Fi, large size studio, covered mineral water pool.

King size mattress was not so comfortable and squeaky.

Good brekfast. Hotel is a bit far from center, but at high positin with wonderful view.

No clima and very tick blankets make extremely hot in summertime. Not good pillows.

Nice and friendly family hotel. Great spot for children with mineral water pool, big rooms and good kitchen.

Nice Sauna and pool, very good food. Nice view from the balcony. Peaceful.

The menu could be also available in English

The mineral pool was warm, with massage bed.

It is up the hill, quite far from the city centre.

Breakfast was average but free

Location was a bit remote

Not far from Rila Lakes. Tea, cups, glasses in the room. Swimming pool with hot water is cool. Nice beds.

Poor breakfast. We came at the end of breakfast, there was no hot breakfast. Cold buns, one sort of cheese( syrene / brynsa). One sort of juice which ran out. Tea and coffee is not available at your choice as a woman pours it, so you can’t pour it yourself( In the bathroom there is mold on the walls. I would recommend to clean the mold.